Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 89 days ago

Director - Asset Application Operations

Workable (global search)108,016 open roles

Where
Riyadh, Riyadh Province, Saudi Arabia
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowDirector - Asset Application OperationsWorkable (global search) · Riyadh, Riyadh Province, Saudi Arabia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 89 days ago

Workable (global search) median: 7 days open

The posting

The Director – Asset Application Operations is responsible for managing the operations, configuration, governance, and continuous availability of asset and park applications across the Qiddiya portfolio. This includes Vista and VGS ticketing and point-of-sale platforms, Maximo, ERD/Yardi, and all park- and complex-related applications, ensuring system availability, data accuracy, revenue integrity, and compliance with safety, leasing, and PCI DSS standards.

The role oversees ticketing, guest-facing, maintenance, leasing, and QHSE application operations to maintain guest experience continuity, asset reliability, lifecycle visibility, and operational integration across parks, sports, entertainment, and complex venue

Key Responsibilities

  • Manage day-to-day operations of Vista and VGS ticketing, admission, and point-of-sale platforms across Qiddiya entertainment venues.
  • Govern product, pricing, capacity, promotions, and season-pass configurations through controlled change management.
  • Ensure integration between ticketing, POS, access control, CRM, payment gateways, and ERP systems.
  • Oversee daily reconciliation of ticketing and POS revenue with Finance.
  • Ensure PCI DSS compliance for payment processing and cardholder data.
  • Lead peak-day, major-event, and degraded-mode operational readiness, including load testing and command center support.
  • Manage Maximo and ERD/Yardi environments supporting maintenance and leasing operations.
  • Validate work orders, preventive maintenance schedules, asset hierarchies, tenant information, and lease transactions.
  • Maintain standardized master data for assets, locations, tenants, and contracts.
  • Manage release calendars and outage windows to minimize operational disruption.
  • Oversee operations of all park and complex applications, including F&B and retail POS, access control, RFID/cashless systems, lockers, virtual queuing, ride operations, and guest mobile applications.
  • Maintain the application portfolio, support model, and venue-specific SLAs.
  • Coordinate major incident management and event-day operational support with Park Operations.
  • Ensure application readiness for seasonal operations, new attractions, and venue openings through onboarding, integration testing, and hypercare.
  • Ensure QHSE checklists, incident records, and corrective actions are maintained within applications.
  • Prepare and maintain audit-ready documentation, including SOPs, operational controls, and supporting evidence.
  • Monitor statutory inspections, certifications, renewals, and compliance dashboards.
  • Collaborate with Safety and Engineering teams to enhance workflows and compliance processes.
  • Monitor KPIs and dashboards for asset downtime, maintenance backlog, lease performance, revenue reconciliation, and SLA compliance.
  • Oversee reconciliation of ERD revenue with Finance and resolve discrepancies.
  • Maintain application governance controls, including access, change, and data quality management.
  • Ensure operational documentation, knowledge bases, and support procedures remain current.
  • Manage vendor support queues and prioritize issues based on business criticality.
  • Deliver user training and operational guidance for inspections, work orders, lease amendments, and renewals.
  • Manage UAT planning, execution, approvals, and release readiness.
  • Monitor vendor SLAs, escalation processes, and service handovers across application support teams.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; Master's preferred.
  • 10+ years of experience in asset, park, or ticketing application operations.
  • ITIL certification or equivalent required.
  • Experience with Maximo and ERD/Yardi.
  • Experience with Vista and VGS ticketing and POS platforms.
  • Knowledge of integrations across ticketing, access control, CRM, ERP, and payment systems.
  • Knowledge of PCI DSS, revenue reconciliation, and audit compliance.
  • Experience managing major incidents, 24/7 operations, and event readiness.
  • Experience with QHSE processes, vendor management, and SLA governance.
  • Entertainment, theme park, or real estate industry experience preferred.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.