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Open nowPosted 540 days ago

Dutch Speaking - Customer Support Agent iGaming in Malta - Relocation Provided

Workable (global search)108,016 open roles

Where
St. Julian's, Malta
Work mode
Remote
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Your applicationOpen nowDutch Speaking - Customer Support Agent iGaming in Malta - Relocation ProvidedWorkable (global search) · St. Julian's, Malta

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 540 days ago

Workable (global search) median: 7 days open

The posting

Are you ready to turn your passion for customer service into a thrilling career adventure? Join us at Next Job Abroad as a Dutch Speaking Customer Support Agent in the buzzing iGaming hub of Malta! This is not just a job; it’s an opportunity to immerse yourself in an exciting industry while embracing the vibrant lifestyle of a Mediterranean paradise.

In this role, you'll be the voice of support for our Dutch-speaking players, ensuring they have an unforgettable gaming experience. You’ll answer inquiries, troubleshoot issues, and help guide customers through our fantastic gaming offerings. If you have a charismatic personality, a knack for problem-solving, and a love for all things interactive, we want to hear from you! Plus, we’ll make your transition to Malta easier with our relocation package!

Responsibilities

  • Deliver top-notch customer service through chat, email, and phone to our valued Dutch-speaking clients.
  • Resolve queries and concerns with a friendly and professional approach.
  • Guide customers in navigating our products and services, enhancing their gaming experience.
  • Collaborate with a dynamic team to maintain an outstanding level of service.
  • Document customer interactions accurately in our CRM system.
  • Collect and share customer feedback to help shape better service experiences.
  • Participate in engaging training sessions to boost both your product knowledge and service skills.

Requirements

  • Fluent in Dutch and proficient in English; additional languages are a bonus!
  • Previous experience in customer service or a similar environment is a plus.
  • Outstanding communication and interpersonal skills with a keen focus on customer satisfaction.
  • Adept at multitasking and thriving in a fast-paced environment.
  • Experience with CRM systems and customer support tools is an advantage.
  • Excited to relocate to Malta and dive into a vibrant culture.
  • A passion for gaming and insights into the iGaming industry will set you apart!

Benefits

  • Career growth opportunities in a renowned iGaming company.
  • International & diverse work environment.
  • Competitive performance bonuses.
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
  • Hybrid working setup.
  • Yearly salary €25.000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Work for a Great Place to Work-Certified Company.
  • Relocation package (reviewed case by case)
  • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
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