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Open nowPosted 725 days ago

Dutch Travel Customer Support - Katowice, Poland

Workable (global search)19,973 open roles

Where
Katowice, Silesian Voivodeship, Poland
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Your applicationOpen nowDutch Travel Customer Support - Katowice, PolandWorkable (global search) · Katowice, Silesian Voivodeship, Poland
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 725 days ago

Workable (global search) median: 2 days open

The posting

Tasks:

- Responding to customers via phone, chat, and e-mail (outbound and inbound).

- Support customers with travel difficulties.

- Change the reservation both in time and destination, change of personal data

- Advise partners on flights, products, prices, fares, rules, and online services

contributing to the success of our client.

- Dealing with cancellations and refunds

Requirements

Requirements:

- Dutch C1 and English B2 (both spoken and written)

- Excellent technical skills (MS Office, Browsers, general computer skills)

- Positive energy, enjoy communicating with customers and colleagues

- Previous experience in Customer service, digital service platforms and CRM tools is

an advantage

Benefits

What do we offer you?

- Work for the largest, well-known Trip.com company

- Salary: 9000 PLN gross monthly

- 1st contract – probation – 3 months (training is paid from day 1).

- Private medical care (Luxmed),

- Group insurance program, sports, and leisure program (My benefit),

- A very dynamic and international work environment with plenty of career

opportunities,

- Social activities, events, and celebrations,

- Multinational environment.

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