Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 4 days ago

E-Commerce & Digital Booking Support Specialist

Workable (global search)108,016 open roles

Where
FL, United States
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowE-Commerce & Digital Booking Support SpecialistWorkable (global search) · FL, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 4 days ago

Workable (global search) median: 7 days open

The posting

Safe Harbors Business Travel is hiring an E-Commerce & Digital Booking Support Specialist to serve as a hands-on technical resource for our corporate online booking tools, currently Concur and Atriis. You'll be the bridge between our corporate travel clients and internal teams — keeping these platforms running smoothly, well-documented, and continuously improving as our toolset evolves.

Requirements

  • Configure, test, and maintain our corporate online booking tools (currently Concur and Atriis), rolling out updates and new features with minimal disruption to client accounts.
  • Serve as a front-line technical resource for client inquiries, resolving system and booking issues over email and phone in a timely, professional manner.
  • Own documentation for our online booking tools and related processes, keeping departments aligned as products and procedures evolve.
  • Partner with Account Management and Implementation teams to support existing client accounts through their online booking tools.
  • Build and maintain relationships with vendors and suppliers to keep e-commerce services running efficiently.
  • Manage client profiles within our online booking tools, including manual updates and bulk upload processes.
  • Load and validate client-preferred vendor rates within our online booking tools.
  • Deliver training to clients on platform updates and best practices — in person, via webinar, or through written guides.
  • Analyze client usage and performance data to identify friction points and opportunities to improve the client experience.
  • Look for opportunities to streamline fulfillment workflows and reduce operational costs.
  • Help evaluate and support the rollout of additional online booking tools as our platform lineup grows.
  • Travel up to 10% as business needs require.

Qualifications

  • Bachelor's degree in Information Technology, Business Administration, or a related field, or equivalent hands-on experience.
  • Certification or hands-on administration experience with at least one corporate online booking tool (e.g., Concur, Atriis, or similar).
  • 2+ years of experience in an e-commerce or digital operations role.
  • 3+ years working within the travel agency industry preferred.
  • Comfortable with core Microsoft Office tools.
  • Strong organizational, time-management, and critical-thinking skills, with the ability to juggle multiple priorities under deadline pressure.
  • Excellent written and verbal communication across varied audiences.
  • A self-directed approach — comfortable testing solutions, evaluating results, and reporting outcomes independently.
  • Detail-oriented without sacrificing speed or quality.
  • Proven ability to collaborate across teams; this role has no direct reports.

Benefits

  • Employer-Sponsored Medical and Dental Insurance with Employee Contribution
  • Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance)
  • Optional Employee-Paid Vision Insurance and STD (Short-Term Disability Insurance)
  • 401k with up to 4% Company Match
  • Paid Time Off + Company Holidays
  • Collaborative and innovative work environment

At Safe Harbors, we are committed to fostering a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds and experiences.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.