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Open nowPosted 34 days ago

E-Commerce Manager (Professional Audio, Video & Photography Equipment)

Workable (global search)108,016 open roles

Where
Dubai, United Arab Emirates
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Your applicationOpen nowE-Commerce Manager (Professional Audio, Video & Photography Equipment)Workable (global search) · Dubai, United Arab Emirates
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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 34 days ago

Workable (global search) median: 7 days open

The posting

About the Company

Our client is a well-established GCC-based distributor and solutions provider with a strong market presence spanning more than three decades. The company specializes in professional technology products and solutions serving commercial, creative, broadcast, and enterprise customers across the region.

With a diverse portfolio of internationally recognized brands and a growing digital commerce operation, the organization continues to invest heavily in e-commerce growth, marketplace expansion, and customer experience excellence. The business offers a stable platform, strong leadership support, and significant opportunities for professional growth.

Job Summary

We are seeking an experienced and commercially driven E-Commerce Manager to lead and grow marketplace operations across Amazon, Noon, and other GCC e-commerce channels.

This role carries full responsibility for marketplace revenue, profitability, account health, advertising performance, pricing strategy, inventory coordination, and team leadership. The successful candidate will own marketplace P&L performance while driving sustainable revenue growth and operational excellence.

Key Responsibilities

Marketplace Performance & P&L Management

  • Own marketplace revenue, gross margin, and profitability targets.
  • Develop monthly and quarterly forecasts and monitor performance against plans.
  • Manage marketplace budgets including advertising, promotions, and operational spend.
  • Analyze performance trends and implement corrective actions when required.

Product Listings & Content Optimization

  • Oversee listing accuracy, SEO optimization, content quality, and product imagery.
  • Improve marketplace storefronts and branded content.
  • Lead content enhancement initiatives tied to launches, seasonal campaigns, and category growth.

PPC & Marketplace Advertising

  • Manage and optimize Amazon and Noon advertising campaigns.
  • Monitor ROAS, ACOS, search term performance, and bidding strategies.
  • Plan promotional activities around key retail events and seasonal opportunities.
  • Continuously improve advertising efficiency and marketplace visibility.

Pricing & Commercial Strategy

  • Develop pricing, discounting, and promotional strategies.
  • Monitor competitor pricing and market trends.
  • Maintain pricing compliance across channels.
  • Balance growth objectives with margin protection.

Account Health & Compliance

  • Manage marketplace compliance requirements and account health metrics.
  • Resolve policy violations and operational issues proactively.
  • Support brand protection and marketplace governance initiatives.

Inventory & Operations

  • Coordinate with warehouse and logistics teams to maintain stock availability.
  • Minimize stock-outs and support demand forecasting.
  • Monitor fulfillment performance and marketplace operations.
  • Manage payment reconciliations and dispute resolution processes.

Team Leadership

  • Lead and develop marketplace specialists across listings, PPC, and operations.
  • Establish KPIs and performance standards.
  • Conduct regular performance reviews and coaching sessions.
  • Foster a culture of accountability, ownership, and continuous improvement.

Cross-Functional Collaboration

  • Partner with Marketing, Finance, Procurement, and Logistics teams.
  • Provide marketplace insights to senior leadership.
  • Support product launches, promotional planning, and strategic initiatives.

Customer Experience

  • Drive product ratings and reviews improvement initiatives.
  • Manage customer escalation processes.
  • Ensure service levels and marketplace customer satisfaction standards are maintained.

Requirements

Mandatory

  • Minimum 4 years of marketplace management experience with direct P&L ownership.
  • Proven experience managing Amazon and/or Noon marketplaces within the UAE or GCC.
  • Demonstrated track record of growing marketplace revenue and profitability.
  • Strong expertise in Amazon Seller Central and Noon Seller platforms.
  • Hands-on experience with PPC campaign management and optimization.
  • Advanced Excel and marketplace analytics skills.

Preferred

  • Experience within consumer electronics, professional equipment, technology, or related categories.
  • Familiarity with Brand Registry, A+ Content, Vine, DSP, and marketplace advertising tools.
  • Experience managing multi-SKU catalogs and marketplace inventory.
  • Understanding of GCC marketplace operations and compliance requirements.

Skills & Competencies

  • Strong commercial acumen
  • Analytical mindset
  • Data-driven decision making
  • Team leadership
  • Marketplace expertise
  • Problem-solving ability
  • Excellent communication skills
  • Strong stakeholder management
  • Organization and prioritization
  • Attention to detail

Qualifications

  • Bachelor's Degree in Business, Marketing, E-Commerce, or a related field.
  • Fluent English communication skills.
  • Arabic language skills are advantageous.

Benefits

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