The posting
Hotel Name: M Social Sunnyvale Location: Onsite – Sunnyvale, CA Salary Range: $34.00 Hourly
Join the Team at M Social Sunnyvale
At M Social Sunnyvale, we don’t just welcome guests—we create moments, spark connections, and bring energy to every interaction. Designed for the young at heart, M Social delivers a bold and vibrant hospitality experience.
About M Social Sunnyvale
As the first ground-up M Social in the U.S., this innovative property features 263 rooms, a dynamic courtyard, and the signature Beast & Butterflies social hub. Located in Silicon Valley, the hotel blends technology, design, and social connectivity to create a unique guest experience.
As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."
At Millennium, we are guided by our core values:
- Passion for Hospitality – Delivering meaningful and memorable guest experiences
- Entrepreneurial – Taking ownership and acting with agility
- Innovation & Progressive – Continuously improving how we operate and serve
- Solutions & Results Oriented – Staying adaptable and focused on results
These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.
About the Role:
As our Engineer I – Specialized, you will be responsible for maintaining, troubleshooting, and repairing the hotel's building systems with a focus on HVAC, electrical, and plumbing. You will help ensure guest rooms, public areas, back-of-house spaces, and essential building systems remain safe, comfortable, and fully operational.
This role is ideal for a hands-on engineering professional with strong technical skills, attention to detail, and a commitment to maintaining a high-quality hotel environment.
Your Impact – Property & Guest Experience
You will play a critical role in maintaining the comfort, safety, and functionality of M Social Sunnyvale. Your technical expertise and responsiveness will help prevent disruptions, resolve maintenance issues quickly, and provide a seamless experience for both guests and employees.
What You'll Be Doing
HVAC Systems
- Inspect, troubleshoot, maintain, and repair HVAC equipment and systems
- Monitor heating, ventilation, and air-conditioning systems throughout the property
- Respond promptly to guest room and public area temperature concerns
- Perform routine preventive maintenance on HVAC equipment
- Identify potential equipment issues and recommend corrective action
- Assist with maintaining filters, belts, coils, motors, pumps, and related components
- Monitor building automation and temperature control systems as applicable
Electrical Systems
- Troubleshoot and perform basic repairs to electrical systems and equipment
- Inspect lighting fixtures, switches, outlets, breakers, and related components
- Replace lamps, fixtures, switches, and other electrical components as permitted
- Respond to electrical maintenance requests throughout the hotel
- Assist with preventive maintenance of electrical equipment
- Follow proper electrical safety procedures and applicable regulations
- Escalate complex electrical issues to qualified personnel or management
Plumbing Systems
- Inspect, troubleshoot, and repair plumbing fixtures and systems
- Respond to leaks, clogged drains, running toilets, and other plumbing concerns
- Repair or replace faucets, valves, fixtures, and related components as appropriate
- Monitor water systems and identify potential leaks or equipment issues
- Assist with preventive maintenance of plumbing systems
- Respond quickly to water-related emergencies to minimize property damage
General Engineering & Maintenance
- Complete daily work orders and maintenance requests accurately and efficiently
- Conduct inspections of guest rooms, public areas, and back-of-house spaces
- Perform preventive maintenance according to established schedules
- Maintain engineering tools, equipment, and work areas
- Assist with general building maintenance as needed
- Maintain accurate records of repairs, inspections, and maintenance activities
- Respond to emergency maintenance situations as required
Guest Experience
- Respond promptly and professionally to guest maintenance requests
- Communicate with guests in a courteous and respectful manner when performing repairs
- Minimize disruption to guests while completing maintenance work
- Follow up on guest-related maintenance concerns to ensure they are resolved
- Maintain a professional appearance and positive attitude while working throughout the property
Team Collaboration
- Work closely with Engineering Supervisors, Managers, and other Engineering team members
- Communicate maintenance concerns with Front Office, Housekeeping, Food & Beverage, and other departments
- Assist other Engineering team members with complex maintenance projects
- Communicate equipment failures, safety concerns, and operational issues promptly
- Support the team during emergencies and high-priority maintenance situations
Safety & Compliance
- Follow all hotel safety policies and procedures
- Follow applicable OSHA, fire, life-safety, and building requirements
- Use appropriate personal protective equipment (PPE)
- Follow safe procedures when working with electrical, HVAC, plumbing, and mechanical systems
- Maintain clean and safe work areas
- Report hazardous conditions, accidents, and equipment failures immediately
- Follow proper procedures when handling tools, chemicals, and equipment
Requirements
- Passion for hospitality and maintaining an exceptional guest experience
- Strong mechanical and troubleshooting abilities
- Strong knowledge of HVAC, electrical, and/or plumbing systems
- Ability to diagnose and resolve maintenance issues
- Strong attention to detail
- Excellent communication and organizational skills
- Ability to work independently and as part of a team
- Professional and service-oriented attitude
- Ability to respond effectively to emergency situations
- Flexibility to work evenings, weekends, holidays, and varying shifts
Technical / Role-Specific Requirements
- Minimum 1–2 years of relevant engineering, facilities, maintenance, or trade experience preferred
- Strong working knowledge in at least one specialized area: HVAC, electrical, or plumbing
- General knowledge of the other building systems is preferred
- Ability to safely use hand and power tools
- Ability to read and follow equipment manuals and technical instructions
- Knowledge of preventive maintenance practices
- Basic computer skills and ability to use electronic work-order systems
- Ability to troubleshoot and perform repairs within the scope of training and qualifications
- Relevant trade certification or license is preferred, where applicable
Preferred Qualifications
- Previous hotel Engineering or Facilities experience preferred
- HVAC certification or EPA certification is a plus
- Electrical or plumbing trade experience is beneficial
- Experience with building automation systems is a plus
- Experience with computerized maintenance management systems (CMMS) preferred
- Previous experience working with commercial or hospitality properties
- Bilingual abilities are a plus
Physical Requirements
- Ability to stand and walk for extended periods throughout the shift
- Frequently lift and carry up to 50 pounds
- Ability to bend, reach, stoop, kneel, and climb stairs
- Ability to work from ladders and elevated areas when required
- Ability to work in mechanical rooms, guest rooms, public areas, and outdoor spaces
- Ability to safely use hand and power tools
- Ability to work in varying temperatures and environmental conditions
- Ability to respond quickly to maintenance emergencies
Education
- High school diploma or equivalent preferred
- Technical school, trade school, or vocational training in HVAC, electrical, plumbing, or a related field preferred
- Equivalent combination of education, training, and relevant experience will be considered
Benefits
At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:
- Medical, Dental & Vision Insurance
- Company-paid Life and AD&D Insurance
- Short-Term and Long-Term Disability Coverage
- 401(k) Retirement Plan with Company Match (where applicable)
- Paid Time Off & Paid Holidays
- Hotel Room Discounts across our global portfolio
- Employee Assistance Program (EAP)
Benefits eligibility and offerings are subject to plan terms and company policy.
Why Join Us
At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.
Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results. If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.
