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Open nowPosted 11 days ago

Especialista en Atención al Cliente | Front Desk

Workable (global search)108,016 open roles

Where
Argentina
Work mode
Remote
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Your applicationOpen nowEspecialista en Atención al Cliente | Front DeskWorkable (global search) · Argentina

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 11 days ago

Workable (global search) median: 7 days open

The posting

Buscamos un/a Customer Service Specialist (Front Desk) para ser el primer punto de contacto con clientes actuales y potenciales de una empresa de servicios.

La posición tendrá un rol clave en la atención diaria, coordinación de citas y seguimiento de clientes, asegurando una experiencia ágil, cercana y profesional.

Responsabilidades

  • Atender llamadas telefónicas, correos electrónicos y mensajes de WhatsApp de clientes actuales y potenciales.
  • Coordinar, programar y confirmar citas de mantenimiento y reparación.
  • Gestionar y organizar la agenda, optimizando la disponibilidad del equipo.
  • Comunicar cotizaciones y actualizaciones sobre el estado de los servicios.
  • Informar a los clientes cuando sus vehículos estén listos para entrega.
  • Realizar seguimiento postventa y encuestas de satisfacción.
  • Gestionar consultas, dudas y reclamos iniciales de clientes.
  • Mantener actualizada la información de clientes y citas en los sistemas correspondientes.

Requisitos

  • Inglés avanzado C1/C2, especialmente a nivel conversacional. Requisito indispensable.
  • Excelente nivel de comunicación oral y escrita en español.
  • Experiencia previa de al menos 1 a 2 años en atención al cliente, recepción, call center o posiciones similares.
  • Excelente capacidad de organización y seguimiento.
  • Comunicación clara, empatía y orientación al cliente.
  • Capacidad para desenvolverse ante situaciones de presión o clientes insatisfechos.
  • Manejo básico de herramientas de CRM, sistemas de agenda y Excel o Google Sheets.
  • Facilidad para aprender nuevas herramientas digitales.
  • Residencia actual en Argentina o Uruguay.

Será valorado

  • Experiencia previa en empresas de servicios, talleres, concesionarios o industria automotriz.
  • Experiencia trabajando con clientes internacionales o utilizando inglés en contextos laborales.

Modalidad y horario

  • Jornada de 40 horas semanales.
  • Disponibilidad para trabajar de lunes a sábado.
  • Horario alineado con la zona horaria de España.
  • Posición remota.

Si disfrutas del contacto con clientes, tienes una comunicación excelente y puedes desenvolverte fluidamente en inglés, nos gustaría conocerte.

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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