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Open nowPosted 61 days ago

EU-Spanish Speaking Simulation Specialist (Actor), Overnights

Workable (global search)108,016 open roles

Where
Remote, United States
Work mode
Remote
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Your applicationOpen nowEU-Spanish Speaking Simulation Specialist (Actor), OvernightsWorkable (global search) · Remote, United States

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 61 days ago

Workable (global search) median: 7 days open

The posting

About Mursion

Mursion is a growing, fully remote, Series B SaaS company. Our product provides organization-wide access to structured practice, delivers scalable training that meets employees where they are without disrupting business operations, and provides data-driven insights that demonstrate clear ROI.

We're on a mission to transform how people learn and grow through immersive, high-impact simulation and coaching experiences that empower individuals and organizations to achieve transformative growth. At Mursion, we’re building a future where impactful learning is accessible and scalable.

About the Role

Simulation Specialists are professional actors who use digital avatars to deliver a wide range of simulation scenarios to provide individual learners opportunities to practice and master complex interpersonal skills. Simulation Specialists will have a high level of emotional intelligence, strong active listening skills, effective communication skills, the ability to portray a wide range of personality profiles, and the ability to provide a positive and impactful Learner experience. Simulation Specialists should also be comfortable using and adapting to a variety of evolving technologies. This role may portray avatars across various age ranges (from childhood to adult) and industries (from education to healthcare to corporate).

This is a part-time position requiring 20-30 hours per week, paid at $28/hr. We are looking to hire overnight Simulation Specialists, working within the hours of 12am - 8am Eastern. The Simulation Specialist(s) we hire must speak native-proficiency Spanish (European), as they will be delivering scenarios to learners in both German and English. Professional acting experience is required.

What You'll Do

Session Delivery:

  • Consistently deliver a variety of scenarios you are trained and certified on in an accurate, reliable, and professional manner in alignment with stated learning objectives.
  • Portray a variety of perspectives using Mursion’s proprietary technology.
  • Facilitate reflection debrief with diverse Learner populations in alignment with stated learning objectives.
  • Complete all operational session tasks including providing balanced and fair feedback to Learners and providing accurate and fair scores related to Learners’ performance.
  • Complete additional forms and attendance as required for each simulation delivery.
  • Use and adapt quickly to evolving technology.

Learner Engagement

  • Promote and provide excellent customer service as the session host including welcoming, explaining logistics, answering questions, providing information, and facilitating reflection in a courteous and professional manner across diverse Learner populations.
  • Consistently establish and enforce stated policies and expectations with Learners.
  • Adhere to the Code of Conduct.
  • Adhere to policies that protect Learner privacy.

Task Management & Policies

  • Proactively and effectively organize and manage availability, session, and other work-related schedules.
  • Effectively prioritize session delivery, training, internal meetings, and other tasks assigned as needed in alignment with stated deadlines and expectations.
  • Remain compliant to availability policies and protocols based on the Delivery Team assigned.
  • Adhere to internal policies and communications expectations..
  • Adhere to all policies that protect Mursion’s Intellectual Property.
  • Target billing hours to consist of 80%+ service delivery on average.

Requirements

Requirements/Qualifications

  • At least 3 years experience as a professional actor, with improv experience strongly preferred.
  • Native-proficiency speaker of EU-Spanish and English, able to deliver scenarios to clients in both languages.
  • Work experience outside of professional acting in customer-facing industries or roles, preferably in customer service or hospitality environments.
  • Ability to work Mon-Fri within the hours of the team designated as requested: 12am-8am ET for the overnight team.
  • Available to consistently deliver 20 - 30 hrs per week.
  • Able to complete a rigorous (paid) training plan autonomously and on time (65 to 85 hours total) within 4 to 6 weeks. Will begin delivering while continuing training.
  • Excellent with written and verbal communication skills; strong organizational skills.
  • Ability to work from a private and quiet work location with strong and stable internet connection is a must:
  • Wired connection required
  • 20 Mbps Download (100+ recommended)
  • 5 Mbps Upload (15+ recommended)
  • Reside in one of the following US states: Arizona, California, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Maryland, Massachusetts, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia, Washington, or the District of Columbia.

What You'll Display

  • Be a team-focused contributor by collaborating effectively, supporting colleagues, and prioritizing shared goals.
  • Ability to remain calm under pressure by staying focused, composed, and solution-oriented during high-stress situations.
  • Ability to pivot and adapt quickly by embracing change and shifting priorities with flexibility and a positive attitude.
  • A commitment to providing equal practice opportunities to all learners by effectively representing all scenario content and withholding judgment of individual learners
  • A commitment to providing a psychologically safe space by fostering an environment of empathy and encouragement, even during conversations in which the scenario calls for difficult or challenging dialogue.
  • Prioritize authenticity & consistency by providing a conversational simulation experience that adheres to the stated guidelines established for the scenario and learning objectives.
  • Demonstrate a growth mindset by receiving and implementing positive & constructive feedback and taking the initiative to identify and seek out the information and resources you need to be successful.
  • Leverage a high level of emotional intelligence to approach learners with a customer service mindset as the host and navigate complex and emotional learners & conversations throughout the work day.
  • Uphold inclusive professionalism of the highest professional standards in spoken and written communications while supporting and promoting an inclusive, open culture of acceptance and belonging.
  • Leverage attention to detail to complete required, often repetitive tasks at a high quality level and reliably manage, prioritize and organize schedules and tasks accordingly.

What You'll Deliver

  • Provide effective and equal practice opportunities to a diverse range of learners in alignment with stated learning objectives.
  • Provide clients an understanding of learner experiences through completion of feedback forms accurately and on time.
  • Create a welcoming and customer service-oriented host experience that humanizes the virtual reality experience and represents the best of Mursion.
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