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Open nowPosted 221 days ago

Event Operations Coordinator - Anti-Fraud

Workable (global search)108,016 open roles

Where
Riyadh, Riyadh Province, Saudi Arabia
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Your applicationOpen nowEvent Operations Coordinator - Anti-FraudWorkable (global search) · Riyadh, Riyadh Province, Saudi Arabia

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 221 days ago

Workable (global search) median: 7 days open

The posting

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.

Role Overview:

The Event Operations Coordinator – Anti-Fraud supports the Anti-Fraud team in executing investigations, documentation, and reporting related to fraud detection across events. This role focuses on data accuracy, case tracking, and administrative follow-up to ensure the smooth functioning of anti-fraud workflows and timely resolution of cases.

Key Responsibilities

  • Record and update all fraud cases, timelines, and resolutions in internal databases and tracking sheets.
  • Assist the Anti-Fraud Specialist in preparing event-level analyses, cancellation lists, and user blocking recommendations.
  • Maintain organized and up-to-date fraud logs, ensuring all alerts, reviews, and actions are documented.
  • Prepare weekly and monthly fraud trends and KPI reports for management.
  • Track investigation volumes, SLA compliance, and review accuracy metrics.
  • Support daily investigations by performing manual reviews and identifying suspicious behavior.
  • Collaborate with internal teams to ensure consistency in fraud reporting and case follow-up.
  • Uphold the highest level of confidentiality, integrity, and ethical standards when handling sensitive user data and investigation materials.

Requirements

  • Bachelor’s degree in Data Analytics, Cybersecurity, or a related field is preferred.
  • 1–2 years of experience in operations, data entry, or fraud/risk support roles (ticketing experience is a plus).
  • Strong organizational and documentation skills with high attention to detail.
  • Proficient in spreadsheets (Google Sheets/Excel) and reporting tools.
  • Basic understanding of fraud indicators and suspicious activity in digital systems.
  • Excellent teamwork and communication skills.
  • Ability to multitask and work efficiently under time constraints.
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