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Open nowPosted 6 days ago

Facilities Manager

Workable (global search)107,990 open roles

Where
Saffron Walden, England, United Kingdom
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Your applicationOpen nowFacilities ManagerWorkable (global search) · Saffron Walden, England, United Kingdom

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Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 6 days ago

Workable (global search) median: 6 days open

The posting

We are excited to be recruiting for a skilled and dedicated Facilities Manager to join our team at Debden Grange Retirement Villagein Saffron Walden.

You’ll play a key role in keeping our village safe, well-maintained and welcoming for our residents, staff and visitors. From our buildings and communal spaces to the grounds, maintenance and housekeeping services, you’ll make sure everything runs smoothly and to a high standard.

This is a hands-on role where you’ll work closely with the Village Management Team, residents, colleagues and contractors. You’ll lead a small team of Estates Operatives and oversee external contractors, ensuring our facilities are well maintained, compliant and provide a great environment for our residents to enjoy.

Key Responsibilities

Customer & Community Focus

  • Act as a trusted point of contact for residents, providing a responsive and helpful facilities service
  • Welcome new residents and help them understand the facilities and maintenance services available to them
  • Build positive relationships with the Residents’ Association and resident committees, listening and responding to feedback
  • Identify opportunities to improve the resident experience through additional services and initiatives

Property, Grounds & Housekeeping Management

  • Oversee the maintenance of the village buildings, communal areas, equipment, mechanical and electrical systems and landscaped grounds
  • Ensure housekeeping and laundry services are delivered consistently to a high standard
  • Manage planned preventative maintenance (PPM), procurement and contractors within agreed budgets
  • Ensure safety and communication systems, including emergency call systems and fire alarms, are properly maintained and tested
  • Take a hands-on approach to resolving maintenance and facilities issues around the village

Health & Safety Compliance

  • Ensure the village complies with relevant Health and Safety legislation, including fire, legionella, water and building safety requirements
  • Carry out regular audits, inspections and risk assessments, ensuring any actions are followed through
  • Act as the village’s health and safety lead, promoting a strong safety culture across the team
  • Maintain accurate records and ensure statutory inspections and servicing are completed on time

Team Leadership & Development

  • Lead, support and develop a team of Estates Operatives
  • Manage external contractors and ensure work is completed safely, efficiently and to the required standard
  • Plan rotas, team meetings and workloads to ensure the village is adequately supported
  • Monitor performance and encourage a positive, collaborative and inclusive team environment
  • Support the team to continually improve the way we deliver our services

Operational & Financial Management

  • Support the preparation and management of the estates and facilities budget
  • Monitor costs, procurement and contractor performance to ensure value for money
  • Maintain accurate facilities, maintenance and compliance records
  • Support the timely preparation of properties for resale or rental, helping to minimise void periods
  • Work closely with the wider Village Management Team to ensure the smooth day-to-day running of the village

The ideal candidate

Essential:

  • Level 2 or above qualification in Facilities Management or an equivalent qualification
  • 3+ years' experience managing estates, buildings or residential facilities, ideally within an environment such as a retirement village, housing, healthcare, education or hospitality
  • IOSH Managing Safely and Legionella awareness certification
  • Good practical knowledge of fire, water and building safety requirements
  • Experience managing PPM programmes, budgets and external contractors
  • Good IT and systems skills, including Office 365 and facilities management systems
  • A practical, hands-on approach with strong problem-solving skills
  • A clear communicator who enjoys working with people and providing a great service

Desirable:

  • NEBOSH or Fire Safety Level 2 qualification
  • Working knowledge of plumbing, electrical or general building trades
  • Experience working within a residential or community environment

Why join us?

  • Medicash health plan after 3 months
  • Birthday leave
  • Pension scheme and life assurance
  • Access to discounted gift cards and exclusive wellbeing perks
  • A supportive, community-focused working environment
  • Opportunities for professional development and career progression

Our Values

At Retirement Villages, our culture is shaped by the values we live every day:

Age Well | Community | Keep Improving | Invest Wisely | Planet Positive | One Team

Collaboration & Teamwork

If you enjoy being hands-on, solving problems and working with people to create a great place to live, we’d love to hear from you.

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