Skip to content

Open nowPosted 30 days ago

Field Service Engineer - HV

Workable (global search)108,016 open roles

Where
Bengaluru, KA, India
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowField Service Engineer - HVWorkable (global search) · Bengaluru, KA, India
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 30 days ago

Workable (global search) median: 7 days open

The posting

Role: Field Service Engineer - HV

Department: Operation Location: Bengaluru, India Experience: 3–8 Years

Reporting To: Service Manager - HV

Your Team:

You’ll be working with the HV Bus After Sales / Service team in Bangalore.

This team has an infectious passion to build operations from the ground up and ensure customers have a seamless experience. They help deliver the promised experience to our customers across the bus fleet and bring alive the proposition of Exponent Enabled Rapid Charging so that our customers benefit from 15-minute rapid charging at all times.

Our philosophy:

Break. Believe. Build

Break stuff. Break assumptions. Break the thumb rule.

Believe in the team. Believe in the process. Believe through failures.

Build fast. Build passionately. Build to simplify.

Own it like you mean it.

What you’ll own:

You will ensure the smooth running of ground operations for Exponent After Sales Support across the EV bus fleet and help customers have a seamless, hassle-free experience. From uptime and field response to team leadership and relationship management, you will play a critical role in the team.

What you will do

After Sales Support

  • Provide timely on-site (or remote, where possible) field support to EV bus fleet customers experiencing vehicle issues, minimising vehicle downtime.
  • Ensure a turnaround time (TAT) for field service support and keep the fleet on the road.
  • Lead and manage a distributed field support team of Bus Field Technicians across multiple locations, assign tasks, ensure the team is properly trained, monitor performance standards, and maintain discipline and service quality.
  • Collaborate with internal teams — PQ, supply-chain, customer support — to coordinate spare parts, schedule services, manage upgrades or retrofits, and streamline service workflows across depots.
  • Oversee and monitor periodic maintenance schedules and service campaigns for the bus fleet, ensuring adherence and completion within timelines.
  • Diagnose and resolve faults — including electrical and mechanical issues related to battery and motor and other HV systems on high-voltage buses.
  • Collect and provide structured feedback to engineering / product teams based on field observations and recurring issues — contributing to continuous product and process improvement.
  • Maintain accurate, up-to-date documentation and service records across all locations.
  • Interface with fleet operators and customers professionally — explain technical issues clearly, guide them on safe operation and maintenance, and ensure high levels of customer satisfaction and transparency in service delivery.
  • Coordinate with multiple external vendors for spares, logistics and on-ground support.
  • Be flexible and ready to travel frequently to depots and customer sites.

The ideal candidate requires

  • Diploma / B.E. / B.Tech in Automobile, Mechanical, or Electrical Engineering.
  • 5–8 years of past experience in After Sales Operations and customer support (EV / commercial vehicle / bus experience preferred).
  • Proven experience leading and managing distributed field technician teams across multiple locations.
  • Structured problem-solving, detail-oriented, and a customer-first attitude.
  • Market knowledge (EVs, buses, charging station deployment, fleet logistics).
  • Data analytics skills / comfortable working with MS Excel, with the intuition to use data effectively.
  • Cross-functional experience in Service / Technical roles is a bonus.

What matters

  • Quality of work
  • Structured problem-solving
  • Dissatisfaction with mediocre work
  • Ability to multi-task and handle a dynamic working environment
  • Resilient attitude to bounce back after failing

About Us

Exponent is building the energy stack powering commercial EVs in India. Our proprietary battery and charging technology enables safe, reliable 15-minute rapid charging while delivering a 3,000-cycle battery life warranty using standard lithium-ion cells. Today, our platform powers high-utilisation commercial vehicles - from three-wheelers to intercity buses, making electric mobility rapid, more reliable and more affordable than petroleum.

Founded by Arun Vinayak (Founding Partner & Former Chief Product Officer, Ather Energy), Exponent is a 250+ member team of passionate builders solving some of the toughest engineering challenges in energy. If solving hard engineering problems across mechanics, thermal systems, power electronics, manufacturing, and the charging network, while staying obsessed with customer experience excites you, we'd love to build with you.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.