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Open nowPosted 2 days ago

Field Service Engineer - Mass Spectrometry (SCIEX & Waters)

Workable (global search)107,990 open roles

Where
Cerritos, CA, United States
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Your applicationOpen nowField Service Engineer - Mass Spectrometry (SCIEX & Waters)Workable (global search) · Cerritos, CA, United States

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7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
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  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 2 days ago

Workable (global search) median: 6 days open

The posting

EquipNet helps the largest manufacturers in the world to buy, sell, and manage their surplus capital equipment.

We're seeking an experienced Field Service Engineer with 5+ years of hands-on expertise servicing SCIEX and Waters mass spec systems, including TOF instrumentation, to provide remote and on-site support to biotech, pharma, chemical, and environmental labs across the region.

Key Responsibilities

  • Deliver expert remote and on-site technical support for LC-MS and GC-MS instrumentation, with a primary focus on SCIEX and Waters mass spec and TOF systems, ensuring maximum performance and uptime.
  • Diagnose and troubleshoot hardware, software, and application-related issues across mass spec platforms, including SCIEX and Waters.
  • Perform preventative maintenance, repairs, and calibrations on SCIEX and Waters instrumentation to meet manufacturer specifications and regulatory standards.
  • Lead installation, qualification (IQ/OQ/PQ), and validation of new LC-MS, GC-MS, and TOF systems.
  • Optimize instrument performance through advanced tuning, method troubleshooting, and workflow improvements on SCIEX and Waters platforms.
  • Provide technical training and guidance to laboratory personnel on instrument operation, maintenance, and best practices.
  • Maintain accurate service logs, compliance records, and documentation of all service activities.
  • Serve as a brand ambassador, representing EquipNet's technical expertise and commitment to client success.
  • Partner with engineering, customer service, and technical support teams to expedite resolution of complex, high-stakes issues.

Requirements

  • 5+ years of hands-on field service experience with SCIEX and Waters mass spectrometry systems, including TOF instrumentation, required.
  • Advanced expertise in LC-MS and GC-MS systems: hardware troubleshooting, maintenance, and software configuration.
  • Proven ability to diagnose complex failures independently and implement effective solutions quickly, often under time pressure in live lab environments.
  • Strong familiarity with chromatography data systems (CDS) and mass spectrometry software, particularly SCIEX and Waters platforms (e.g., Analyst, Mass Lynx).
  • Excellent problem-solving, analytical, and communication skills.
  • Strong organizational skills with a focus on compliance, accuracy, and documentation.
  • Ability to work independently in client environments while maintaining a professional, service-oriented approach.
  • Must be local to Cerritos, CA.

Experience & Education

  • Associate's or Bachelor's degree in Analytical Chemistry, Engineering, Instrumentation, Biomedical Engineering, or related field (or equivalent hands-on experience).
  • 5+ years of experience servicing SCIEX and Waters mass spec/TOF instrumentation in biotech, pharma, chemical, or environmental industries.
  • Knowledge of regulatory standards (GLP/GMP, ISO, FDA) is a plus.
  • Proficiency with PC operating systems (Windows) and Microsoft Office Suite.
  • Valid driver's license and ability to travel up to 25% overnight.

Benefits

  • Salary Range: $85,000 - $115,000 plus bonus/variable component.
  • Comprehensive health and dental insurance
  • 401(k) plan with year-end employer contribution
  • Paid time off and holidays
  • Professional development opportunities, including training and certifications
  • Supportive, collaborative work environment with opportunities for advancement
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