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Open nowPosted 31 days ago

Field Service Manager (Equipment)

Workable (global search)108,016 open roles

Where
Garner, NC, United States
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Your applicationOpen nowField Service Manager (Equipment)Workable (global search) · Garner, NC, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 31 days ago

Workable (global search) median: 7 days open

The posting

We are seeking a dedicated Field Service Manager to join our cllient's growing team. In this role, you will oversee the daily operations of our service department, ensuring efficient service delivery and excellent customer satisfaction. You will lead and coordinate a team of service professionals, manage workflows, and ensure compliance with company policies and industry standards.

Your responsibilities will include scheduling service activities, monitoring service quality, managing customer relationships, and driving process improvements to enhance operational efficiency. You will also play a key role in training and developing your team to maintain high performance and service excellence.

The ideal candidate will demonstrate strong leadership, excellent organizational skills, and a customer-centric approach. Experience in service management is essential to succeed in this position.

Requirements

  • Bachelor's degree in Business Administration, Management, or a related field preferred
  • Minimum of 5 years experience in service management or related roles preferred
  • Proven leadership skills with the ability to manage and motivate teams
  • Strong communication and interpersonal skills
  • Experience in process optimization and performance management
  • Ability to handle customer relations and resolve issues effectively
  • Proficiency with service management software and tools
  • Strong problem-solving and decision-making abilities

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Company vehicle
  • Compensation: $80-110k base salary + incentives
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