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Open nowPosted 117 days ago

Finnish-speaking Customer Support Agent for iGaming client in Malta

Workable (global search)108,016 open roles

Where
Sofia, Sofia City Province, Bulgaria
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Your applicationOpen nowFinnish-speaking Customer Support Agent for iGaming client in MaltaWorkable (global search) · Sofia, Sofia City Province, Bulgaria
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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 117 days ago

Workable (global search) median: 7 days open

The posting

Our iGaming client is looking for a Finnish-speaking Customer Support Agent to join their growing team in Malta. If you enjoy helping people, solving problems, and working in an international environment, this could be the perfect opportunity to start your next adventure abroad.

Whether you're already considering a move to Malta or simply curious about working overseas, this role offers the chance to combine career growth with an incredible lifestyle.

What you'll be doing

As part of the Customer Support team, you'll be the first point of contact for Finnish-speaking customers.

Your day-to-day responsibilities will include:

  • Assisting customers via live chat, email and phone
  • Resolving account, payment and general customer enquiries
  • Investigating and troubleshooting customer issues
  • Providing clear and professional support in both Finnish and English
  • Working closely with internal departments when needed
  • Maintaining accurate customer records and documentation
  • Helping ensure an outstanding customer experience from start to finish

No two days are exactly the same, making this role perfect for someone who enjoys variety and problem-solving.

Requirements

We're looking for someone who enjoys helping others and thrives in a customer-focused environment.

You should have:

  • Fluency in Finnish and good English skills
  • Previous experience working in a technical support role (chat, email, phone)
  • Strong communication skills
  • A positive and solution-oriented mindset
  • Good attention to detail
  • Basic computer skills
  • The ability to work independently as well as part of a team

Benefits

- Full-time position

- Competitive salary

- Comprehensive training and onboarding

- International work environment

- Career development opportunities

- Relocation opportunity to Malta

- A chance to build valuable international experience

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