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Open nowPosted 543 days ago

Flemish Customer Experience Representative - Athens

Workable (global search)19,973 open roles

Where
Athens, Attica, Greece
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Your applicationOpen nowFlemish Customer Experience Representative - AthensWorkable (global search) · Athens, Attica, Greece
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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 543 days ago

Workable (global search) median: 2 days open

The posting

Are you passionate about delivering outstanding customer experiences? We are looking for enthusiastic and a detail-oriented Customer Experience Representative to support top-tier international brands across sectors such as tech, e-commerce, and online gaming.

In this role, you will be the first point of contact for Flemish-speaking customers, helping them navigate their needs and providing solutions with professionalism, empathy, and accuracy.

Key Responsibilities

  • Provide exceptional customer support via email, chat, or phone, depending on the project.
  • Assist users with account inquiries, technical issues, product-related questions, or transaction support.
  • Troubleshoot problems and offer effective solutions, escalating when necessary.
  • Maintain high customer satisfaction through prompt, friendly, and accurate communication.
  • Follow established workflows, guidelines, and service standards.
  • Collaborate with internal teams to improve processes and the overall customer experience.

Requirements

  • Fluent in Flemish (Dutch) and confident in English (spoken and written).
  • Excellent communication and problem-solving skills.
  • Tech-savvy, with the ability to learn new platforms and tools quickly.
  • Prior experience in customer support.
  • Availability to work in a hybrid-working model.
  • Team-oriented with a proactive attitude and strong attention to detail.

Benefits

  • A dynamic, multicultural working environment.
  • Full training and onboarding.
  • Opportunities for career growth and professional development.
  • Competitive salary and benefits package.
  • Private medical insurance.
  • Extra performance bonus.
  • Ticket restaurant card.
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