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Open nowPosted 541 days ago

Flemish Speaking - Customer Support Agent iGaming in Malta - Relocation Inc.

Workable (global search)108,016 open roles

Where
Belgium
Work mode
Remote
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Your applicationOpen nowFlemish Speaking - Customer Support Agent iGaming in Malta - Relocation Inc.Workable (global search) · Belgium

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 541 days ago

Workable (global search) median: 7 days open

The posting

Join the vibrant team at Next Job Abroad as a Flemish Speaking Customer Support Agent in the exciting iGaming industry in Malta! This is a fantastic opportunity to immerse yourself in a rewarding customer service role while enjoying the breathtaking scenery and rich culture of the Mediterranean. As a part of our dedicated support team, you will engage with Flemish-speaking customers, ensuring they receive top-notch assistance and guidance.

In your role, you will respond to inquiries, resolve issues, and provide customers with essential information about our gaming offerings. If you have a bright personality, excellent communication skills, and a commitment to customer satisfaction, we would love to have you onboard. To make your relocation to Malta seamless, we also offer a comprehensive relocation package!

Responsibilities

  • Provide outstanding customer service to Flemish-speaking clients via chat, email, and phone.
  • Address and resolve customer queries and concerns quickly and effectively.
  • Guide customers through our gaming products and services to enhance their experience.
  • Collaborate with team members to uphold the highest service standards.
  • Record customer interactions and maintain accurate logs in our CRM system.
  • Collect customer feedback and communicate insights for continuous improvement.
  • Participate in training sessions to expand your product knowledge and service skills.

Requirements

  • Fluency in Flemish and a strong command of English; knowledge of other languages is an asset.
  • Experience in customer service or a related environment is preferred.
  • Excellent communication and interpersonal skills with a passion for customer care.
  • Ability to manage multiple tasks efficiently in a fast-paced setting.
  • Familiarity with CRM systems and customer support tools is a plus.
  • Willingness to relocate to Malta and experience a vibrant new culture.
  • A genuine interest in gaming and understanding of the iGaming industry is beneficial.

Benefits

  • Career growth opportunities in a renowned iGaming company.
  • International & diverse work environment.
  • Competitive performance bonuses.
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
  • Yearly salary €26.000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Work for a Great Place to Work-Certified Company.
  • Relocation package (reviewed case by case)
  • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
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