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Open nowPosted 228 days ago

Foodhall GRO / People Operations Manager

Workable (global search)108,016 open roles

Where
Riyadh, Riyadh Province, Saudi Arabia
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Your applicationOpen nowFoodhall GRO / People Operations ManagerWorkable (global search) · Riyadh, Riyadh Province, Saudi Arabia

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 228 days ago

Workable (global search) median: 7 days open

The posting

The GRO / People Operations Manager is responsible for managing all HR and people-related operations within Seven Al Hamra Food Hall. This role ensures an engaged, high-performing workforce, compliance with labour laws and Saudization requirements, and alignment with the food hall’s operational and cultural objectives.

The manager acts as a trusted advisor to leadership while driving efficient HR processes and fostering a positive employee experience.

CORE RESPONSIBILITIES

1. People & Talent

- Lead end-to-end recruitment, onboarding, and offboarding processes.

- Develop and maintain workforce planning and headcount management.

- Partner with managers on hiring, performance management, and employee relations.

2. HR Operations

- Manage employment contracts, payroll coordination, employee records, and HR systems.

- Ensure compliance with labour laws, Saudization (where applicable), visas, and employment regulations.

- Oversee probation, promotions, salary reviews, and disciplinary processes.

3. Culture & Engagement

- Support company culture, employee engagement initiatives, and wellbeing programs.

- Implement recognition, training, and development programs to enhance skills and retention.

- Act as a trusted advisor to employees and leadership.

4. Policies & Governance

- Develop and maintain HR policies, procedures, and handbooks.

- Handle grievances, investigations, and performance improvement plans with discretion.

- Ensure confidentiality and ethical standards across all HR practices.

5. Reporting & Strategy - Provide HR reports on headcount, turnover, payroll, and performance metrics.

- Support leadership with people insights, workforce planning, and strategic HR initiatives.

- Drive continuous improvement of HR processes, systems, and operational efficiency.

Requirements

Experience & Skills

- Minimum 8 years’ experience in HR or People Operations, ideally in multi-location or fast-growing F&B businesses.

- Strong knowledge of labour law and HR compliance (KSA experience preferred).

- Excellent communication, stakeholder management, and interpersonal skills.

- Highly organized, detail-oriented, and discreet.

- Experience with HR systems, payroll coordination, and employee lifecycle management.

Personal Attributes

- Empathetic, fair, and professional with strong integrity.

- Confident decision-maker, able to handle complex HR challenges.

- Comfortable working in a fast-paced, evolving environment.

- Passionate about people, culture, and operational excellence.

Note: This job description reflects key duties and responsibilities of the position and is not to be interpreted as exhaustive.

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