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Open nowPosted 149 days ago

French-speaking Customer Service Agent in Athens, Greece

Workable (global search)108,016 open roles

Where
Lyon, Auvergne-Rhône-Alpes, France
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Your applicationOpen nowFrench-speaking Customer Service Agent in Athens, GreeceWorkable (global search) · Lyon, Auvergne-Rhône-Alpes, France
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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 149 days ago

Workable (global search) median: 7 days open

The posting

Ready to take your career abroad and gain global experience while living under the Greek sun?

Whether you're looking to strengthen your language skills in a multicultural environment, grow within a global company, or simply want a fresh start in a new country, this role gives you the perfect mix of lifestyle, development, and stability.

What you will do:

  • Handle tickets, following support procedures and policies.
  • Communicate with customers via chat & e-mail, following support procedures and policies.
  • Follow specified workflows for incident identification, escalation, resolution and closure.
  • Track and follow cases to ensure they closed in an efficient and timely manner.
  • Apply a content policy to digital content and execute handling procedures with consistency.
  • Work towards reaching targets as set out by client statement of work as well as internal targets.
  • Ensure high quality and safe experiences for both people and businesses.
  • Follow company and client procedures and guidelines.

Requirements

You bring

  • Fluent French + good English communication skills
  • Strong attention to detail
  • Problem-solving and troubleshooting ability
  • Comfort with unexpected changes or last-minute requests
  • Experience in Customer Support or working with Customer is a big plus
  • A positive mindset and interest in building an international career

Benefits

Why this role is a great opportunity

This is more than a customer support job. It’s a chance to live abroad, work with a global travel brand, and develop skills that look fantastic on an international CV.

What’s included:

  • Full relocation support (flight, hotel stay, and housing assistance — all covered)
  • Competitive salary + 2 extra monthly salaries per year
  • Health insurance & various company discounts
  • Full training by certified instructors
  • Career growth opportunities within a global organization
  • Free online Greek language courses
  • Flexibility - as the role is offered on a work-from-home-basis in Greece
  • A diverse, inclusive, Great Place to Work–certified company culture

You’ll be joining a multinational environment where your development actually matters. You’ll learn how to navigate global communication, support travelers worldwide, and strengthen your experience in one of the world’s most well-known brands.

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