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Open nowPosted 14 hours agoWe saw it 79 min after it went up

French Speaking Customer Service Agent - Work In Sofia, Bulgaria

Workable (global search)108,383 open roles

Where
Belgium
Work mode
Remote
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Your applicationOpen nowFrench Speaking Customer Service Agent - Work In Sofia, BulgariaWorkable (global search) · Belgium

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Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.8%14 days
  5. 34.2%30 days
This job: posted 14 hours ago

Workable (global search) median: 2 days open

The posting

French Speaking Customer Service Agent

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading corporations across Europe. We pride ourselves on facilitating career-defining opportunities within the global Customer Support Services sector, ensuring both our clients and candidates achieve long-term professional success.

Job Overview

We are currently seeking dedicated professionals to join our client's growing team for a French Speaking Customer Service Agent position in Bulgaria. This role is a fantastic opportunity to kickstart your career in the vibrant Customer Support Services industry while enjoying a fully supported relocation experience in a thriving European hub.

Key Responsibilities

  • Act as the primary point of contact for French-speaking clients, delivering exceptional service in the Customer Support Services sector.
  • Resolve customer inquiries via phone, email, and live chat with precision and empathy.
  • Maintain detailed records of customer interactions within our CRM to ensure high-quality service standards.
  • Collaborate with international team members to troubleshoot complex issues and identify process improvements.
  • Stay updated on company product knowledge to provide accurate and efficient support to all French-speaking users.
  • Exceed quality and performance targets set by the management team to ensure world-class customer satisfaction.
  • Contribute to a positive, collaborative environment at our on-site facility in Sofia.

Requirements

  • Native or fluent French (spoken and written) is mandatory for this role.
  • Valid EU passport or a valid work permit for Bulgaria.
  • Previous experience in the Customer Support Services industry is highly preferred but not required.
  • Excellent communication and problem-solving skills, with a focus on client satisfaction.
  • Ability to thrive in an on-site office environment located in Sofia, Bulgaria.
  • Strong command of English for internal company communication.

Benefits

What We Offer

  • Competitive Monthly Salary
  • Fully Paid Training Program
  • Comprehensive Private Health Insurance
  • Fully Paid Relocation Package (flight, transfer, hotel accommodation)
  • Attractive Monthly Performance Bonus based on KPIs
  • Career development opportunities within the dynamic job market of Bulgaria
  • And Much More...

Life in Bulgaria

Jobs in Bulgaria are increasingly popular for professionals looking for a high quality of life, affordable cost of living, and a blend of rich history and modern amenities. Bulgaria offers a wonderful climate, friendly local culture, and a unique lifestyle that makes it one of the most exciting French-speaking jobs destinations in Southeastern Europe.

When you accept this French Speaking Customer Service Agent position in Bulgaria, you will discover that Bulgaria is not only a fantastic place to work but also a destination for adventure, amazing cuisine, and social vibrancy. We take care of every detail through our relocation package, ensuring your transition to living in Bulgaria is smooth, stress-free, and rewarding.

How to Apply

If you are ready to take the next step in your career and join a leading firm, click the Apply Now button to submit your application. Our team at Mercier Consultancy Group looks forward to reviewing your credentials and potentially welcoming you to the team.

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