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Open nowPosted 412 days ago

French Speaking Social Media Support Advisor

Workable (global search)109,826 open roles

Where
Belgium
Work mode
Remote
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Your applicationOpen nowFrench Speaking Social Media Support AdvisorWorkable (global search) · Belgium

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 412 days ago

Workable (global search) median: 2 days open

The posting

Patrique Mercier Recruitment FR is excited to announce a new opportunity for a French Speaking Social Media Support Advisor. This role is perfect for individuals who are passionate about social media and dedicated to providing exceptional customer support. As a French Speaking Social Media Support Advisor, you will play a key role in engaging with our clients' French-speaking audience, ensuring their inquiries are handled with care and efficiency.

Responsibilities

  • Deliver high-quality support to French-speaking customers across various social media platforms, promptly addressing inquiries and resolving issues.
  • Monitor social media interactions to ensure timely responses to comments, messages, and questions from users.
  • Proactively engage with customers to enhance their experience and foster brand loyalty.
  • Collaborate with marketing and content teams to align social media communications with the brand's messaging.
  • Analyze customer feedback and social media interactions to identify trends and recommend improvements.
  • Assist in creating engaging social media content that resonates with the French-speaking audience.
  • Stay updated on social media best practices and trends to provide informed support and insights.

Requirements

  • Fluent in French and English, with excellent written and verbal communication skills.
  • Previous experience in social media support, community management, or customer service is preferred.
  • Strong knowledge of various social media platforms and effective user engagement strategies.
  • Exceptional problem-solving abilities and a commitment to customer satisfaction.
  • Ability to multitask and prioritize effectively in a dynamic environment.
  • Familiarity with social media analytics tools is an advantage.
  • A collaborative team player with a positive attitude and a passion for helping others.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
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