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Open nowPosted 412 days ago

French Speaking VIP Customer Support Agent

Workable (global search)109,826 open roles

Where
Belgium
Work mode
Remote
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Your applicationOpen nowFrench Speaking VIP Customer Support AgentWorkable (global search) · Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 412 days ago

Workable (global search) median: 2 days open

The posting

Join Patrique Mercier Recruitment FR as a French Speaking VIP Customer Support Agent and become an integral part of our luxury brand's team. This exciting position involves providing outstanding support to our high-profile French-speaking clients, ensuring they receive a tailored and exceptional experience.

Responsibilities

  • Deliver personalized support to VIP French-speaking customers through various communication channels, including phone, email, and live chat.
  • Foster and maintain strong relationships with high-value clients, understanding their unique needs and preferences.
  • Address complex inquiries and complaints efficiently, ensuring a swift resolution to uphold customer satisfaction.
  • Maintain detailed records of customer interactions and follow up as necessary to ensure continued satisfaction.
  • Collaborate with internal teams to provide seamless service and effectively resolve customer issues.
  • Proactively seek feedback from clients to identify areas for service improvement and enhance the overall experience.
  • Stay well-informed of the latest products, services, and promotions to provide accurate and relevant guidance to customers.

Requirements

  • Fluency in French and English, both written and spoken.
  • Experience in customer service, preferably with VIP clients.
  • Exceptional communication and relationship management skills.
  • Strong analytical skills and the ability to resolve issues effectively.
  • Detail-oriented with excellent organizational abilities.
  • Familiarity with CRM systems and standard office software.
  • A proactive and customer-centric mindset, dedicated to providing outstanding service.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
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