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Open nowPosted 178 days ago

Front Office Agent Kosea Boutique Hotel

Workable (global search)108,016 open roles

Where
Kos, Southern Aegean, Greece
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Your applicationOpen nowFront Office Agent Kosea Boutique HotelWorkable (global search) · Kos, Southern Aegean, Greece

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 178 days ago

Workable (global search) median: 7 days open

The posting

SWOT Hospitality is looking to recruit

Front Office Agent

for Kosea Boutique Hotel

Requirements

As a Front Office Agent your responsibilities include but are not limited to:

  • Providing consistent excellent service to guests upon arrival, and during their stay, from check-in to checkout.
  • Welcoming and registering guests expeditiously, providing information to them as needed, obtaining identification and credit/check approval as directed by hotel policy.
  • Verifying rate and departure date. Confirmation and modification of information required to complete the registration process as per hotel procedures.
  • Answering all guest questions accurately and resolving problems in a timely manner ensuring guest satisfaction. Authorizing revenue allowances as allowed by hotel policy.
  • Upselling guest rooms, food & beverage outlets if applicable and seasonal hotel promotions.
  • Making restaurant, transportation, and/or entertainment reservations for guests, plus other concierge services as requested and having thorough knowledge of hotel amenities, company, and local area & attractions.
  • Communication and cooperation with other hotel departments to maintain a high level of guest satisfaction.
  • Understanding of hotel history, services, facility information, and rates and packages

Qualifications

  • Degree in Hospitality or Travel & Tourism is highly desirable.
  • Prior solid work experience as a Front Office Agent or similar roles.
  • Thorough knowledge of the hospitality industry.
  • Customer-oriented and friendly personality.
  • Sound communication and administrative skills.
  • Excellent command of English language
  • Attention to detail and a structured way of working

Benefits

  • Competitive compensation package
  • Excellent working environment
  • Continuous training and development
  • Career development and opportunities
  • Work with the best professionals in tourism industry
  • Wellbeing initiatives

why SWOT…

  • We are a leading Hospitality Management Company in Greece and an approved white flag operator of Hyatt, Marriot International, Accor Hotels, Hilton, Worldwide and IHG Hotels & Resorts.
  • We are laser focused on hospitality strategic and financial advisory with an impeccable trach record.
  • We will give you the opportunity to work with the best practitioners from Greek hospitality market.
  • We offer stability and career prospects in a transparent working environment.
  • We work with the best professionals in the tourism industry.
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