The posting
Hotel Name: The Biltmore Los Angeles
Location: Onsite – Los Angeles, CA
Hourly Rate: $17.12
Join the Team at The Biltmore Los Angeles
At The Biltmore Los Angeles, hospitality is defined by timeless elegance, rich history, and exceptional service. Every interaction is an opportunity to deliver a memorable guest experience rooted in tradition and excellence.
About The Biltmore Los Angeles
Located in the heart of downtown Los Angeles, this historic landmark hotel is known for its iconic architecture, grand ballrooms, and legacy of hosting world-class events. The property serves as a premier destination for business travelers, group events, and leisure guests seeking a distinctive experience.
As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."
At Millennium, we are guided by our core values:
- Passion for Hospitality – Delivering meaningful and memorable guest experiences
- Entrepreneurial – Taking ownership and acting with agility
- Innovation & Progressive – Continuously improving how we operate and serve
- Solutions & Results Oriented – Staying adaptable and focused on results
These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.
About the Role: Gallery Bar Bartender
As our Gallery Bar Bartender, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment.
This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results.
Your Impact
You are the face of the hotel—creating first impressions and memorable guest moments. Your energy, attention to detail, and service mindset will directly shape the guest experience and bring our brand to life.
What You’ll Be Doing -
Operations & Execution
- Ensure smooth, efficient operations aligned with brand standards
- Identify opportunities for innovation and continuous improvement
- Deliver consistent, high-quality results in a fast-paced environment
Guest Experience
- Deliver exceptional service rooted in passion for hospitality
- Anticipate needs and respond with a solutions-first mindset
- Create memorable, personalized experiences for every guest
Team Collaboration
- Work collaboratively across teams to achieve shared goals
- Communicate effectively and contribute to a positive work environment
- Support a culture of respect, energy, and accountability
Compliance & Standards
- Follow all company policies, safety standards, and procedures
- Maintain accuracy in processes, reporting, and documentation
- Uphold a culture of accountability and operational excellence
Responsibilities
- Prepare and serve alcoholic and non-alcoholic beverages according to established recipes, quality standards, and presentation guidelines.
- Deliver exceptional guest service by creating a welcoming, professional, and engaging bar experience.
- Maintain comprehensive knowledge of cocktail recipes, premium spirits, wines, beers, and menu offerings to make recommendations and upsell effectively.
- Accurately process orders and payments using the point-of-sale (POS) system while handling cash and credit transactions.
- Monitor guest alcohol consumption and ensure compliance with California Responsible Beverage Service (RBS) regulations and all applicable alcohol service laws.
- Maintain a clean, organized, and fully stocked bar throughout each shift, including replenishing inventory, preparing garnishes, and restocking supplies.
- Follow all food safety, sanitation, and health department standards to ensure a safe and hygienic work environment.
- Collaborate with servers, barbacks, kitchen staff, and management to provide seamless, efficient service during high-volume periods and special events.
- Perform opening and closing duties, including setup, cleaning, inventory counts, and equipment maintenance.
- Monitor inventory levels and communicate supply needs to management to minimize shortages and waste.
- Resolve guest concerns professionally and escalate issues to management when appropriate.
Requirements
- Minimum 1–2 years of bartending experience in a high-volume bar, restaurant, hotel, or upscale hospitality environment preferred.
- Must be at least 21 years of age.
- Extensive knowledge of classic and contemporary cocktails, beer, wine, and premium spirits.
- Excellent customer service, communication, and interpersonal skills with the ability to create memorable guest experiences.
- Ability to work efficiently in a fast-paced, high-volume environment while maintaining attention to detail.
- Strong cash handling, POS system, and basic math skills.
- Ability to work a flexible schedule, including evenings, weekends, holidays, and special events.
- Professional appearance and demeanor consistent with luxury hospitality standards.
- Ability to stand and walk for extended periods and frequently lift up to 40 pounds.
- Ability to multitask, prioritize responsibilities, and remain composed under pressure.
- Strong teamwork skills with the ability to collaborate effectively with front-of-house, back-of-house, and hotel staff.
- Food Handler Card preferred or ability to obtain as required by local regulations.
Education
- High school diploma or equivalent preferred
- Valid California Responsible Beverage Service (RBS) Certification required or ability to obtain prior to employment.
- Food Handler Card required.
Benefits
At Millennium Hotels & Resorts, we support our employees with benefits designed to promote wellbeing and long-term success.
Benefits for this position are provided in accordance with the applicable Collective Bargaining Agreement (CBA). Employees should refer to the applicable CBA for details regarding eligibility, coverage, paid time off, employee discounts, and other benefit offerings.
Additional benefits may include:
- Hotel Room Discounts across our global portfolio
- Employee Assistance Program (EAP)
Benefits eligibility and offerings are subject to applicable plan terms, company policy, and the Collective Bargaining Agreement (CBA), where applicable.
Why Join Us
At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.
Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.
If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.
