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Open nowPosted 164 days ago

Gaming Live Chat Support / Moderator

Workable (global search)108,016 open roles

Where
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Your applicationOpen nowGaming Live Chat Support / ModeratorWorkable (global search) · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 164 days ago

Workable (global search) median: 7 days open

The posting

Gaming Chat Support

Why is this role exciting? - Join a growing tech company supporting a fast-paced, digital-first product with global users. - Handle chat-based customer support only — no phone calls or meetings required. - Get hands-on with product education, including creating PowerPoints to guide users on new features. - Enjoy shift-based work with monthly shift and meal allowances for added flexibility.

Responsibilities - Respond to customer queries through live chat professionally. - Provide end-to-end guidance and basic troubleshooting for users. - Help users adopt new features by preparing simple, clear educational content (PowerPoint). - Escalate unresolved or technical issues to the appropriate support. - Stay updated on product changes to deliver accurate information.

Team & Reporting Structure - Reports to: Customer Service Manager. - Cross-functional collaboration with Product & Tech Support Teams.

Must Have - Fluent in Mandarin (spoken & written); other dialect is a bonus. - Strong written communication skills. - At least a Bachelor degree.

Nice to Have - 1+ year in customer service, tech support, or chat-based roles. - Experience creating basic instructional material (e.g., PowerPoint slides).

Work Arrangement & Perks - Chat-only role — no phone or in-person customer communication. - Monthly shift allowance and meal allowance. - 9-hour shifts, structured around customer needs.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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Before you press

Straight answers

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

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