Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 8 hours ago

General Manager - Operations

Workable (global search)107,835 open roles

Where
韦林花园城, 英格兰, United Kingdom
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowGeneral Manager - OperationsWorkable (global search) · 韦林花园城, 英格兰, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 4 days.

Share of postings closed within
  1. 1.9%1 day
  2. 4.0%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.2%30 days
This job: posted 8 hours ago

Workable (global search) median: 4 days open

The posting

Brocket Hall is seeking a hands-on General Manager – Operations to lead the day-to-day delivery of our golf, hospitality and country-estate operations.

Reporting directly to the Chairman, this role has overall operational responsibility for two championship golf courses, golf operations, food and beverage, kitchens, events delivery, reception, guest accommodation, housekeeping, estate presentation, engineering, property maintenance and health and safety.

The General Manager – Operations will lead the departmental heads, establish clear standards and accountability, and ensure that every part of the estate works as one operation. The role will coordinate tee sheets, course status, golf buggies, guest arrivals, rooms, functions, staffing and facilities so that members, visitors and event clients receive a consistent, high-quality experience.

Key responsibilities include:

• Lead and coordinate the operational department heads and their teams.

• Convert confirmed weddings, golf days, corporate events and accommodation bookings into well-planned operational delivery.

• Own service standards, daily briefings, duty management, staffing efficiency and complaint resolution.

• Ensure effective working relationships between Pro Shop and bookings, outdoor golf operations, course maintenance, food and beverage, kitchens, reception, housekeeping and engineering.

• Manage departmental performance and expenditure within approved budgets.

• Maintain strong controls across health and safety, food safety, licensing, fire safety, contractor management and operational compliance.

• Produce concise weekly reporting covering service, staffing, facilities, complaints, risks and agreed actions.

Commercial strategy and sales remain with the Commercial & Growth Director; financial control and procurement remain with the Finance Director; HR policy and employee relations are supported by HR. The General Manager – Operations is accountable for operational leadership, people management and delivery across the estate.

Requirements

• Proven senior operational leadership experience within a golf resort, country club, luxury hotel, private members’ club or comparable multi-site hospitality operation.

• Strong working knowledge of both golf operations and hospitality, including food and beverage, events, guest accommodation and front-of-house service.

• Demonstrable experience leading several specialist department heads and building accountability across teams.

• Confident managing rotas, labour deployment, departmental budgets, suppliers, service standards and operational KPIs.

• Practical knowledge of health and safety, food safety, licensing and facilities or contractor management.

• Calm, visible and decisive leadership style, with the willingness to work across the estate and resolve issues at source.

• Strong written and spoken English, sound commercial judgement and the ability to communicate clearly with members, guests, employees and senior stakeholders.

• Experience with club, hotel, scheduling or workforce systems is desirable; familiarity with Intelligent Golf, Guestline or Planday would be an advantage.

• Full right to work in the United Kingdom.

• Able to work on site with flexibility for evenings, weekends and major events when operationally required.

Benefits

• Base salary of £65,000–£75,000, depending on experience.

• Performance bonus of up to 15% against agreed operational objectives.

• Company pension.

• Free on-site parking.

• Employee benefits and discounts across the estate, subject to company policy.

• Professional development and the opportunity to lead the next stage of operational improvement at one of the United Kingdom’s most distinctive golf and country estates.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.