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Open nowPosted 144 days ago

German CS Representative - Banking Sector - ES9

Workable (global search)108,016 open roles

Where
Madrid, Community of Madrid, Spain
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Your applicationOpen nowGerman CS Representative - Banking Sector - ES9Workable (global search) · Madrid, Community of Madrid, Spain

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 144 days ago

Workable (global search) median: 7 days open

The posting

We are currently looking for native German speakers with Spanish B2 to join an international Customer Support project within the Banking Sector in Spain. This is a great opportunity for candidates who are looking to build an international career in customer service while enjoying life in Madrid or Valencia.

The position involves supporting German-speaking customers through phone, email, and chat. The selected candidates will assist clients with general inquiries, front desk incidents, account-related questions, and customer support requests while ensuring a high level of professionalism and customer satisfaction.

The company offers a stable and dynamic multicultural working environment with long-term career opportunities and professional growth. Candidates should be comfortable working in a shift-based operation and communicating with customers across different channels.

Requirements

• Native-level German • Spanish level B2 or higher

• English level B2 or higher • Strong communication and interpersonal skills • Customer-oriented mindset • Comfortable working via phone, email, and chat • Previous customer support experience is considered an advantage

Benefits

• Permanent contract after the initial 3-month temporary contract • Annual performance bonus on top of the base salary • Paid training from day one • Stable long-term project within the Banking sector • International and multicultural work environment • Career development and growth opportunities • Opportunity to work in Madrid or Valencia, Spain • Different shift options available • Night shift option available in Madrid • Professional experience in customer service for the German market • Modern office-based work environment • Full training and onboarding support provided by the company • Opportunity to improve communication and customer service skills in an international company

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