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Open nowPosted 118 days ago

German Customer Advisor - Lisbon - LIS14

Workable (global search)108,016 open roles

Where
Lisbon, Portugal
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Your applicationOpen nowGerman Customer Advisor - Lisbon - LIS14Workable (global search) · Lisbon, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 118 days ago

Workable (global search) median: 7 days open

The posting

Ready to take your customer service career to the next level?

Join a leading international company in Lisbon and become part of a dynamic team supporting globally recognized brands. If you enjoy helping people, solving problems, and working in a fast-paced environment, this opportunity is for you.

What You'll Do

As a Customer Advisor, you will be the first point of contact for customers, delivering exceptional support and creating positive experiences every day.

✔ Assist customers via inbound calls and inquiries ✔ Provide professional, friendly, and solution-oriented support ✔ Resolve customer issues efficiently while demonstrating empathy and care ✔ Accurately document customer interactions and feedback in internal systems ✔ Investigate and troubleshoot issues using available tools, training, and resources ✔ Guide customers toward the best solutions and recommendations based on their needs ✔ Contribute to a high-quality customer experience that reflects the values of world-renowned brands

Requirements

  • Citizen UE or Work Permit Portugal;
  • Fluency in German (C1/C2 Level or Native);
  • Good knowledge of English (B2 level);
  • Be living in Lisbon area
  • Typing Speed: 25 words per minute.
  • Availability to work in rotating shifts
  • Good computer skills;
  • Any kind of previous experience or contact with clients
  • Excellent communication skills;
  • Good listening and empathy skills;
  • Good time management skills;
  • Team spirit and flexibility.

Benefits

  • Competitive salary;
  • Meal vouchers;
  • Fixed-term, renewable employment contract;
  • Private health insurance
  • Sports activities and much more!!
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