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Open nowPosted 38 days ago

German Customer Service Agent - Remote in Greece

Workable (global search)108,016 open roles

Where
Greece
Work mode
Remote
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Your applicationOpen nowGerman Customer Service Agent - Remote in GreeceWorkable (global search) · Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 38 days ago

Workable (global search) median: 7 days open

The posting

Looking for a role where your love for the German language and helping others plays a major factor? We are hiring on behalf of our client for the role of German Customer Service Agent - Remote in Greece! In this opportunity, you will be part of a fast-paced team, enjoying flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service.

Responsibilities

  • Manage incoming chat, mail or phone calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build relations of trust through open and interactive communication
  • Provide accurate, valid, and complete information by using the methods/tools
  • Keep records of customer interaction, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies

Requirements

  • Fluency in German (C1 - C2)
  • Very good command of English (B2 – C1)
  • Good MS Office skills
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively

Benefits

  • Competitive Salary
  • Monthly Bonuses
  • Meal Vouchers
  • Health care benefits and numerous other discounts
  • Continuous Training and access to Educational Platforms
  • Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation
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