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Open nowPosted 237 days ago

German Customer Service Specialist

Workable (global search)108,016 open roles

Where
Athens, Attica, Greece
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Your applicationOpen nowGerman Customer Service SpecialistWorkable (global search) · Athens, Attica, Greece
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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 237 days ago

Workable (global search) median: 7 days open

The posting

Our client is looking for German-speaking talents who will be the primary point of contact for customer requests.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities:

  • Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
  • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
  • Respond to inquiries about products and services, offering expert advice on a range of car-related matters
  • Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
  • Turn every customer into a happy customer!
  • Enjoy your time in Greece 😊

Requirements

  • Fluency in German
  • Very good use of English – both in written and spoken language
  • Work experience as a customer support/customer care representative for at least 6 months will be preferred
  • Highly developed communication skills
  • A genuine problem-solving mentality and a deep sense of ownership
  • Tech savviness and learning agility
  • A positive attitude

Benefits

  • Complete relocation support (our client will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Fully remunerated training by certified instructors
  • A career path within a company of more than 11.500 employees
  • Special events
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • The opportunity to work for a Great Place to Work-Certified Company
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