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Open nowPosted 928 days ago

German Sales Team Leader/ Supervisor - Valencia - ES4

Workable (global search)19,973 open roles

Where
Valencia, Valencian Community, Spain
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Your applicationOpen nowGerman Sales Team Leader/ Supervisor - Valencia - ES4Workable (global search) · Valencia, Valencian Community, Spain

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 928 days ago

Workable (global search) median: 2 days open

The posting

  • As a Supervisor on our team, you will:
  • - Monitor and report team performance - Give agents feedback on their individual and motivate team members - Keep track of each agent’s training - Participate in the recruitment process close to HR Department - Organize and optimize shifts - Make sure processes and procedures are up to date and adhered to take overflow calls / tickets. - Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts), log call details onto call management systems and provide response and resolution within SLA. - Guide on selling techniques for complex outbound driven sales - Maintain knowledge and expertise associated with applications specific to individual customers

Requirements

-- Are bilingual or proficient in German plus advanced level of English

- Are talented to grasp a situation with many stakeholders and team members

- Have excellent communication skills

- Have previous experience

- Can implement and manage change

- Have a high customer care orientation

- Poses project management skills

- Are able to develop personal and profesional skills

- Have IT knowledge and skills

- Have business knowledge and are commercial drive

- Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration

- Have fun facing challenges and overcoming unbeatable obstacles

Benefits

-Full-time contract, 39 hours/week: Monday to Friday 8:30-17:30

--Friends hunting (referral) bonus

-Great office location in Barcelona

-Full paid training about the company and the project you will be working on

-Career development program and specialized courses

-Opportunities for a career abroad through the International Mobility Program

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