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Open nowPosted 227 days ago

German-Speaking Collections Officer in Malta

Workable (global search)108,016 open roles

Where
Stuttgart, BW, Germany
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Your applicationOpen nowGerman-Speaking Collections Officer in MaltaWorkable (global search) · Stuttgart, BW, Germany

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 227 days ago

Workable (global search) median: 7 days open

The posting

Our client is seeking a German-speaking Collections Officer to join their Malta team. Reporting directly to the German Team Leader, you will be part of a dynamic team responsible for sales, customer onboarding, handling inquiries, and liaising with the collections department.

This role offers a unique opportunity to work in a multinational environment where collaboration, growth, and personal development are encouraged. You will contribute to providing world-class customer service while gaining valuable experience in financial products, operational processes, and client management.

Key Responsibilities

  • Provide accurate information to customers regarding the bank’s products, services, and payments
  • Actively solicit new sales following the company’s strategy and guidelines
  • Respond to customer queries via telephone, live chat, email, and SMS
  • Support onboarding processes, including document verification
  • Work closely with other departments, particularly payments and collections, to ensure smooth operations
  • Maintain a positive and collaborative work environment
  • Promote excellent customer experiences in all interactions
  • Clarify and complete other assigned tasks as required

Additional Responsibilities

  • Assist in creating sales reports
  • Support training and mentoring of new team members
  • Help document operational procedures
  • Suggest improvements to systems, processes, and workflows
  • Complete ad hoc tasks assigned by the Head of New Markets

Requirements

  • Fluent German and English (written and spoken)
  • Experience in customer service and sales of financial products
  • Experience with client onboarding and document verification
  • Strong communication skills with a results-oriented mindset
  • Detail-oriented, proactive, and high personal work standards
  • Team player with strong customer service focus
  • Able to work independently and manage multiple tasks
  • Proficient in Microsoft Office, especially Excel

Benefits

  • Opportunity to build a career within an international banking environment
  • Exposure to sales, collections, and operational processes
  • Multinational and collaborative workplace culture
  • Career development and growth opportunities
  • Modern office environment in Malta
  • Chance to explore Malta’s lifestyle and vibrant expat community

If you are German-speaking and ready to advance your career in a challenging yet supportive international environment, we encourage you to apply today.

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