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Open nowPosted 8 hours agoWe saw it 108 min after it went up

German Speaking Customer Service Agent - Work In Sofia, Bulgaria

Workable (global search)107,857 open roles

Where
Sofia, Sofia City Province, Bulgaria
Work mode
Remote
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Your applicationOpen nowGerman Speaking Customer Service Agent - Work In Sofia, BulgariaWorkable (global search) · Sofia, Sofia City Province, Bulgaria

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The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted 8 hours ago

Workable (global search) median: 2 days open

The posting

German Speaking Customer Service Agent

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations across the European BPO landscape. As a leader in the industry, we pride ourselves on facilitating career growth while helping our partners deliver exceptional service standards.

Job Overview

We are currently seeking dedicated professionals for a German Speaking Customer Service Agent position in Bulgaria. This is an incredible opportunity to advance your career within the Customer Support Services industry while enjoying a fully supported relocation to one of Europe's most vibrant professional hubs, which is among the most sought-after German-speaking jobs in the region.

Key Responsibilities

  • Deliver premium-level support to German-speaking clients via phone, email, and chat.
  • Resolve complex inquiries, ensuring high levels of customer satisfaction within the Customer Support Services industry.
  • Maintain comprehensive knowledge of client products and services to provide accurate and efficient assistance.
  • Document all customer interactions accurately within the internal CRM system.
  • Collaborate with internal teams to identify and escalate critical issues, contributing to process improvements.
  • Uphold the highest quality standards expected of a German Speaking Customer Service Agent position in Bulgaria.
  • Meet and exceed performance targets and KPIs as defined by management.

Requirements

  • Native or fluent German (spoken and written).
  • Valid EU passport (mandatory).
  • Strong interpersonal skills and a commitment to professional customer care.
  • Ability to work on-site in Sofia, Bulgaria, for this key Customer Support Services role.
  • Proven ability to troubleshoot and resolve issues in a high-paced, professional environment.
  • Positive attitude and willingness to join a diverse, multicultural team in one of the most exciting German-speaking jobs currently available.

Benefits

What We Offer

  • Competitive Monthly Salary.
  • Fully Paid Training.
  • Comprehensive Health Insurance.
  • Fully Paid Relocation Package (flight, transfer, hotel).
  • Monthly Performance Bonus.
  • Modern, high-tech office environment.
  • And Much More...

Life in Bulgaria

Bulgaria offers an exceptional quality of life, blending historical charm with a modern, buzzing urban lifestyle. Professionals working in Bulgaria enjoy a temperate climate, a vibrant nightlife, and affordable living costs, making it a top destination for those seeking international career opportunities through jobs in Bulgaria.

Relocating to Bulgaria is a seamless transition with our full support. You will experience rich local culture, world-class dining, and a thriving expatriate community. When you choose to accept a German Speaking Customer Service Agent position in Bulgaria, you are not just taking a job; you are embracing a life-changing experience in a country that continues to lead the market in high-demand German-speaking jobs.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in the heart of Europe, we invite you to apply now. Send us your CV and a brief cover letter, and a representative from Mercier Consultancy Group will reach out to discuss your future. We look forward to hearing from you.

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