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Open nowPosted 180 days ago

German Speaking Customer Service for Consumer Services Company in Greece

Workable (global search)107,990 open roles

Where
Austria
Work mode
Remote
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Your applicationOpen nowGerman Speaking Customer Service for Consumer Services Company in GreeceWorkable (global search) · Austria

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 180 days ago

Workable (global search) median: 6 days open

The posting

Patrique Mercier Recruitment FR is excited to offer a position for a German Speaking Customer Service Representative at a well-established Consumer Services Company based in Greece. This role involves providing exceptional support to German-speaking customers, ensuring their inquiries and needs are addressed professionally and efficiently.

Responsibilities

  • Deliver excellent customer service to German-speaking clients via phone, email, and chat.
  • Assist customers with product information, account management, and service inquiries.
  • Resolve customer issues promptly and effectively, maintaining high customer satisfaction.
  • Stay informed about company products, services, and policies to provide accurate information.
  • Document customer interactions thoroughly and follow company procedures for record keeping.
  • Collaborate with internal teams to improve customer experience and resolve complex issues.

Requirements

  • Fluency in German and English, both spoken and written.
  • Experience in customer service, preferably in consumer services or related sectors.
  • Strong communication and interpersonal skills.
  • Problem-solving skills with the ability to handle challenging situations calmly.
  • Familiarity with customer service software and Microsoft Office applications.
  • Organized, detail-oriented, and able to multitask in a fast-paced environment.
  • Customer-focused attitude with a commitment to delivering quality service.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Free Greek Lessons, discounts and other perks
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