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Open nowPosted 500 days ago

German Speaking - Customer Service in Malta - Fully Paid Relocation

Workable (global search)19,973 open roles

Where
Austria
Work mode
Remote
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Your applicationOpen nowGerman Speaking - Customer Service in Malta - Fully Paid RelocationWorkable (global search) · Austria
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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 500 days ago

Workable (global search) median: 2 days open

The posting

Next Job Abroad is thrilled to offer a wonderful opportunity for a German Speaking Customer Service Representative in the picturesque island of Malta. If you have a passion for helping others and enjoy working in a dynamic environment, this role is perfect for you! In this position, you will assist our German-speaking customers with their inquiries, ensuring they receive top-notch support and a memorable gaming experience.

With our fully paid relocation package, you can kickstart your new adventure in Malta while advancing your career in the fast-growing iGaming industry.

Responsibilities

  • Provide excellent customer service to German-speaking clients via live chat, email, and phone support.
  • Assist customers with questions about their gaming accounts, promotions, and any technical issues.
  • Efficiently resolve customer inquiries to ensure satisfaction.
  • Document customer interactions accurately in our systems.
  • Work closely with other teams to enhance the customer experience.
  • Stay updated on product knowledge and industry trends to provide informed support.

Requirements

  • Fluency in German and proficiency in English; additional language skills are an asset.
  • Prior experience in customer service, preferably within the iGaming sector.
  • Strong communication and interpersonal skills.
  • Ability to work effectively under pressure in a busy environment.
  • Excellent problem-solving skills with a focus on customer satisfaction.
  • Familiarity with customer support software and CRM systems is beneficial.
  • Willingness to relocate to Malta and embrace a new lifestyle.

Benefits

  • Career growth opportunities in a renowned company.
  • International & diverse work environment.
  • Competitive performance bonuses.
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
  • Hybrid working setup.
  • Yearly salary €24.000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Work for a Great Place to Work-Certified Company.
  • Relocation package (Flight & all inclusive Hotel stay)
  • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
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