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Open nowPosted 227 days ago

German-Speaking Customer Support Agent in Malta

Workable (global search)108,016 open roles

Where
Berlin, BE, Germany
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Your applicationOpen nowGerman-Speaking Customer Support Agent in MaltaWorkable (global search) · Berlin, BE, Germany

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 227 days ago

Workable (global search) median: 7 days open

The posting

Join an international iGaming company as a German-speaking Customer Support Agent and gain hands-on experience in one of Europe’s fastest-growing digital industries.

This is more than a typical customer support role — it’s an entry point into a dynamic, fast-paced environment where technology, online entertainment, and customer experience intersect. You’ll quickly gain a deep understanding of digital platforms, payments, account management, player behaviour, and cross-departmental operations.

Many careers in Fraud, Compliance, Payments, VIP, CRM, or Team Leadership start from this role.

Key Responsibilities

  • Handle customer inquiries via chat, phone, and email
  • Support customers with account questions, product or service issues, technical situations, and general inquiries
  • Document customer cases accurately and thoroughly
  • Identify patterns, recurring issues, and potential risks
  • Share market feedback and customer insights with management
  • Collaborate closely with internal teams to improve systems and processes
  • Maintain professionalism and problem-solving skills in a fast-paced environment

Requirements

  • Fluent German (spoken and written)
  • Good English skills
  • Minimum 1 year of customer support experience
  • Interest or knowledge of the gaming/digital entertainment industry
  • Comfortable working shifts, including weekdays and weekends
  • Calm under pressure with strong communication skills
  • Team-oriented and able to work in an international environment
  • Responsible, proactive, and solution-focused mindset

Benefits

Career Growth

This role provides strong internal mobility and development opportunities, allowing you to grow into areas such as:

  • Specialist or senior support roles
  • Operations
  • Compliance & risk
  • Commercial or product-related roles
  • Team leadership and management

You’ll gain valuable international work experience and transferable skills in a high-growth industry.

Benefits

  • Competitive salary
  • Comprehensive benefits package
  • International company environment
  • Supportive, team-oriented culture
  • Real responsibility from day one
  • Multiple career paths and internal mobility

If you’re German-speaking, ready to work in a fast-paced, international environment, and want a role that offers real career growth, we encourage you to apply today.

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