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Open nowPosted 46 days ago

Google Cloud - SME AI/Machine Learning (Mandarin Language Support)

Workable (global search)108,016 open roles

Where
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Your applicationOpen nowGoogle Cloud - SME AI/Machine Learning (Mandarin Language Support)Workable (global search) · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 46 days ago

Workable (global search) median: 7 days open

The posting

JOB DESCRIPTION:

Primary Skill:

• Must have – Google Cloud Platform, Gemini, fluent in Mandarin

• Deep Google GenAI Stack: Vertex AI (Pipelines, Endpoints, Vector Search), Gemini APIs, and Agentic architectures (Function Calling, Agent Development Kit, Agent Builder).

• Core GCP Infra: Solid understanding of how ML model deployments interact with BigQuery, IAM, Cloud Storage, and VPCs.

• High-Severity Leadership: Excellent interpersonal ability to manage P1/P2 crises and deliver technical root-cause analyses directly to enterprise customers and accelerate L1 L2 teams

• Ideal: Systems & Code Debugging skills, Strong Python coding/debugging skills, API troubleshooting, and distributed systems log analysis (Cloud Logging/Monitoring).

Secondary Skill:

• Stakeholder management

• Escalation handling

• Cross-functional collaboration

• Communication skills

• Problem-solving

• Ownership & accountability

Description:

• This role falls in the Tier 3 Support and plays as the bridge between our frontline representatives (who are already Associate Cloud Engineer certified) and Google Product Engineering.

• Act as the ultimate technical escalation point for complex enterprise issues across Vertex AI, Gemini/Gemini Enterprise, and Vertex AI Agent Builder.

• 8+ years in Tier 3 Technical Support, SRE, and AI/ML Engineering.

• Mandarin Fluency (Spoken & Written) for direct engagement with enterprise customers and stakeholders.

• Must open to work in rotational shift & off day

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