Skip to content

Open nowPosted 123 days ago

Guest Experience Agent (Front Office Agent)

Workable (global search)108,016 open roles

Where
Oia, Southern Aegean, Greece
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowGuest Experience Agent (Front Office Agent)Workable (global search) · Oia, Southern Aegean, Greece
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 123 days ago

Workable (global search) median: 7 days open

The posting

Are you passionate about providing exceptional service and creating unforgettable experiences? Canaves Collection is on the lookout for a vibrant and enthusiastic Guest Experience Agent to join our dynamic team in the breathtaking village of Oia, Santorini! With four luxurious properties that epitomize elegance and world-class hospitality, there's no better place to thrive in your hospitality career.

As a Guest Experience Agent, you will be the first point of contact for our guests, playing a pivotal role in shaping their stay right from the moment they arrive. Your warm welcome, keen attention to detail, and genuine care for their needs will leave a lasting impression and make every guest feel special. Join us in delivering personalized service that will turn ordinary moments into extraordinary memories!

Your Responsibilities

  • Welcome guests with a friendly smile and assist with seamless check-in and check-out procedures.
  • Actively listen to guest inquiries and provide engaging recommendations for activities, dining, and leisure.
  • Manage daily emails and communications with professionalism and poise.
  • Handle guest complaints graciously, ensuring swift and satisfactory resolutions.
  • Keep accurate records while handling financial transactions with confidence.
  • Coordinate guest transfers and transportation, ensuring their journey is smooth and hassle-free.
  • Strive to exceed guest expectations, creating moments that make their stay truly memorable.

Requirements

  • A high school diploma or equivalent; a degree in Hospitality Management or a related field is a bonus!
  • Minimum of 2 years of experience in a front-office or customer service role, ideally in a luxury hotel or resort setting.
  • Fluent in Greek, both written and spoken; excellent command of English is a must. Additional languages are definitely a plus!
  • Proficient in essential computer skills, including Microsoft Office and hotel property management systems (such as Opera and Fidelio).
  • Strong customer service skills, with a knack for understanding and resolving guest concerns.
  • A proactive team player who brings positive energy and a can-do attitude!

Personality Traits That Shine:

  • Exceptional communication and interpersonal skills that light up any room.
  • A sales-oriented mindset that seeks to enhance the guest experience.
  • Top-notch organizational skills and the ability to handle multiple tasks with grace.
  • A cheerful disposition and a team spirit that inspires others.

Benefits

  • Competitive Remuneration Package
  • Accommodation on privately owned staff houses with WIFI, Laundry
  • One Meal daily in staff restaurant plus 1 Snack during shift
  • Enjoy free access to our state-of-the-art Staff Gym, fully equipped to support your fitness journey!
  • Transportation services provided to and from staff residences and workplaces.
  • Continuous professional development
  • Ongoing training opportunities to enhance both soft and hard skills!
  • Encouraging leadership and a friendly workplace atmosphere
  • A working environment where you feel valued and appreciated
  • Employee Recognition Programs
  • Company team events and volunteering actions
  • Uniform
  • Discounts and Family Rates in group properties in Santorini
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.