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Open nowPosted 711 days ago

Head of Business Excellence

Workable (global search)19,973 open roles

Where
Makati City, National Capital Region, Philippines
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Your applicationOpen nowHead of Business ExcellenceWorkable (global search) · Makati City, National Capital Region, Philippines

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 711 days ago

Workable (global search) median: 2 days open

The posting

The Head of Business Excellence is responsible for driving operational excellence across the organization by overseeing governance, process compliance, service reviews, and audits. This role ensures that all functions, including product development, project implementation, maintenance support, and back-office operations, adhere to high standards of process efficiency, compliance, and service quality. The Head of Business Excellence will also lead continuous improvement initiatives to enhance processes and deliver greater value to the business.

Requirements

Qualifications:

· Education: Bachelor’s degree in Information Technology, Business Administration, or related fields.

· Experience: Minimum of 10 years of experience in various process and governance roles such as process improvement, PMO, CMMi, PCQA, audit, or business excellence roles.

· Desired Certifications: Relevant certifications in CMMi, ITIL, COBIT, quality management, PMP, Agile, SAFE, process governance, or continuous improvement methodologies (e.g., Lean Six Sigma, PMP).

Skills and Competencies:

· In-depth understanding of process governance, service reviews, and audit practices.

· Process Governance: Expertise in developing and maintaining governance frameworks across multiple business areas.

· Audit and Compliance: Strong background in conducting service reviews and audits to ensure compliance with standards and regulatory requirements.

· Operational Excellence: Proven ability to drive continuous improvement and embed a culture of excellence in service delivery.

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