Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 32 days ago

Head of Fraud

Workable (global search)108,016 open roles

Where
Quezon City, Metro Manila, Philippines
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowHead of FraudWorkable (global search) · Quezon City, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 32 days ago

Workable (global search) median: 7 days open

The posting

About GoTyme

GoTyme is a joint venture between the Gokongwei Group, one of the biggest conglomerates in the Philippines, and the Singapore-headquartered digital banking group Tyme. This venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with Tyme’s globally proven digital banking technology and hands-on experience building South Africa’s leading digital bank, TymeBank, one of the fastest-growing digital banks in the world today.

At GoTyme, we have embarked on a journey to democratize financial services and bring next-level banking to the Philippines. We seek individuals who share our belief that the game is worth changing, to join our growing team of GoTymers as we build, launch, and scale a bank that empowers all Filipinos to navigate a path to financial freedom.

About the Role

The Head of Fraud is responsible for defining and executing the bank’s end-to-end fraud risk management strategy to protect customers and the business while enabling growth.

This role provides leadership across three core pillars: Fraud Strategy & Intelligence, Fraud Forensics & Investigations, and Fraud Operations, ensuring a cohesive and data-driven approach to fraud prevention, detection, response, and recovery across all products and channels.

The role balances fraud risk mitigation with customer experience, ensures compliance with BSP and regulatory expectations, and drives strong collaboration across Technology, Product, Risk, and Operations.

  • Define and evolve the bank’s fraud risk strategy and risk appetite aligned with regulatory expectations and business goals
  • Own fraud risk management across deposits, cards, lending, and payments
  • Lead fraud risk assessments for new products, features, and partnerships
  • Design and implement preventive fraud controls (rules, limits, system safeguards)
  • Oversee fraud analytics, reporting, and MO’s for executive and regulatory visibility
  • Drive data-led decision making, including detection rules and model optimization
  • Monitor emerging fraud trends and scam typologies
  • Ensure fraud policies, procedures, and governance frameworks are robust and up to date
  • Lead end-to-end fraud investigations across scams, ATO, card fraud, and mule accounts
  • Oversee case management, documentation, and evidence handling in line with BSP and legal requirements
  • Drive fund recovery efforts with partner banks, payment networks, and stakeholders
  • Build and manage relationships with law enforcement (PNP, NBI) and industry networks
  • Conduct deep forensic and transaction analysis to identify root causes and systemic gaps
  • Translate investigation insights into improvements in fraud controls and strategy
  • Support regulatory inquiries and legal proceedings related to fraud cases
  • Own fraud decisioning frameworks (approve, decline, escalate, block)
  • Oversee customer protection actions (blocking, step-up verification, interventions)
  • Manage fraud disputes, scam claims, and customer remediation
  • Ensure SLA adherence, quality, and operational consistency
  • Drive automation, tooling, and process optimization for scale and efficiency
  • Balance fraud controls with customer experience, minimizing friction and false positives
  • Build and lead a high-performing, multi-functional fraud organization
  • Establish governance, escalation frameworks, and decision-making structures
  • Partner with Technology, Product, Risk, Compliance, and CX to embed fraud controls
  • Represent fraud in executive forums, risk committees, and regulatory engagements
  • Collaborate with external partners (banks, networks, industry bodies)

Requirements

  • Bachelor’s degree in Business, Finance, or a related field
  • Extensive experience in fraud risk management within banking or financial services
  • Proven leadership across fraud strategy, investigations, and operations (end-to-end fraud lifecycle)
  • Strong understanding of digital banking fraud, payment systems, and Philippine fraud landscape
  • Experience working with law enforcement and fraud recovery processes
  • Demonstrated ability to design and implement fraud policies, controls, and frameworks
  • Strong analytical and data-driven decision-making capability
  • Excellent stakeholder management and communication skills, with the ability to influence senior leadership
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.