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Open nowPosted 79 days ago

Head of memberships

Workable (global search)107,990 open roles

Where
Medellín, Medellin, Colombia
Work mode
Remote
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Your applicationOpen nowHead of membershipsWorkable (global search) · Medellín, Medellin, Colombia

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 79 days ago

Workable (global search) median: 6 days open

The posting

Head of Membership & Ecosystem Value

Ubicación: Ciudad de México Modalidad: Híbrido Nivel: Liderazgo · Full-time

Sobre nosotros

No solo gestionamos comunidades: desarrollamos fandoms de alto impacto. Empoderamos a artistas y organizaciones culturales para transformar su capital social en un ecosistema económico sostenible y escalable. A través de nuestro programa de membresía, miles de fans acceden a beneficios, experiencias y oportunidades exclusivas por pertenecer a la comunidad de su artista favorito. Convertimos la pasión en Fandom Economic Value (FEV): el valor que regresa a quienes hacen posible la cultura.

El reto

Buscamos al arquitecto estratégico que diseñe, negocie y escale la red de valor que redefine la lealtad en la industria latina. Tu misión será liderar la creación de nuestra Benefits Network: orquestar una red de beneficios y alianzas que maximice el valor percibido por el miembro y acelere el Fandom Economic Value de todo nuestro ecosistema.

Responsabilidades

Arquitectura del programa de beneficios Diseñar beneficios permanentes, por categoría y por membresía, así como experiencias exclusivas, integrando reputación y participación como parte del modelo de valor.

Expansión de alianzas estratégicas Negociar acuerdos de alto nivel con líderes en movilidad, consumo, entretenimiento, retail, tecnología, viajes, educación e impacto social.

Excelencia operativa Asegurar el ciclo de vida completo del beneficio —implementación, comunicación, activación, medición y optimización— para volver la red un activo vivo.

Innovación y monetización Ejecutar modelos avanzados de valor: revenue share, experiencias patrocinadas, productos colaborativos, activaciones exclusivas y beneficios de comunidad.

Resultados esperados

Primeros 6 meses

  • Lanzar la Benefits Network
  • Cerrar 10 alianzas estratégicas
  • Implementar el framework operativo
  • Integrar beneficios a los primeros fandoms

Primeros 12 meses

  • 25+ aliados activos
  • Beneficios en 6+ categorías
  • Incrementar la retención de membresías
  • Incrementar la conversión a membresías
  • Generar impacto medible sobre el FEV

Requirements

Cómo mediremos el éxito

Retención de miembros · Uso de beneficios · Miembros activos mensuales · Conversión a membresía · FEV generado · Revenue por alianzas · NPS de beneficios.

A quién buscamos

Experiencia construyendo programas de Membership, Loyalty, Consumer Benefits, Strategic Partnerships, Lifestyle Ecosystems o Experiences. Idealmente proveniente de compañías que definieron la categoría, como Soho House, American Express, Uber, Rappi, Mercado Libre, Amazon, Live Nation, Fever, Nike o WeWork.

Buscamos una convicción, no un currículum: alguien que entienda que los beneficios no son descuentos, sino herramientas para incrementar la pertenencia, la participación y el valor de una comunidad. Alguien con la visión para hacer que pertenecer a nuestra comunidad sea el activo más valioso en la vida de un fan.

Benefits

Compensación

Salario competitivo más un bono directamente ligado al impacto que generes: crecimiento de la red, retención de membresías, impacto sobre el FEV y revenue por alianzas.

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