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Open nowPosted 31 days ago

Home Improvement Warranty Technician

Workable (global search)108,016 open roles

Where
Pittsburgh, PA, United States
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Your applicationOpen nowHome Improvement Warranty TechnicianWorkable (global search) · Pittsburgh, PA, United States

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 31 days ago

Workable (global search) median: 7 days open

The posting

Job description

Job Summary:

Are you tired of wondering if you will be working tomorrow or if you will be getting 40 hours this week?

If so, experience what it is like to work for a professional home improvement company that offers top pay with additional performance incentives and great benefits including 401K with company match. P.J. Fitzpatrick is seeking a Post-Install Customer Care Technician who can diagnose and correct issues associated with warranty claims and punch-list items on products installed by PJ Fitzpatrick, including, but not limited to: Roofing, Siding, Doors, Windows and Gutters.

Essential Job Responsibilities:

1. Troubleshoot and diagnose various home repair issues

2. Communicate repair needs and opportunities to customers

3. Balance the needs of the customer with the profitability of the project

4. Generate Sales leads for gutters, roofing, siding, trim, doors, windows, and baths

5. Create and deliver detailed scopes of work and other forms

6. Accurately follow procedures

7. Maintain company vehicle, ensure regular and timely maintenance

8. Maintain professional appearance and reliability

9. Deliver the highest level of excellence in customer service

10. Manage daily schedule with direction from Coordinator

11. Maintain an active role in own advancement of product knowledge and best practices necessary for all scopes of work

Pay: Hourly rate plus the potential of a monthly incentive

#PJFITZ2025

Requirements

Requirements:

1. Lifting and carrying equipment and materials of up to 100 lbs.

2. Operating power tools and hand tools

3. Operating a metal bending brake

4. Climbing step ladders and 24' - 40' extension ladders

5. Walking and working on elevated and uneven surfaces (roofs)

6. Working outside exposed to the elements

7. Frequent standing, sitting, crawling, bending, lifting, carrying, walking, kneeling, reaching, balancing, pushing, pulling, etc. in awkward positions

8. Must have a valid drivers license.

Additional required skills:

  • Leak detection and resolution
  • Ability to identify troubleshoot problems
  • Offer solutions and deliver only the best customer service experience
  • Self-motivation and a desire to get the job done correctly
  • Ability to communicate recommendations for additional repairs and/ or replacement solutions to the customer
  • Have patience with customers in need

Benefits

Benefits:

  • Paid Training
  • Overtime
  • Company vehicle with gas card and EZ Pass – You take vehicle home!
  • Medical, Dental, Vision and Life Insurance
  • Company Cell Phone and Tablet (iPhone and iPad)
  • 401k with Company Match
  • Generous Performance Incentives
  • Fun atmosphere with regular games, contests, prizes, company events, and extra prizes
  • Paid Personal Time Off - including the day off for your birthday!
  • Equipment and tools such as a brake, ladders, power tools.
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