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Open nowPosted 44 days ago

Hospitality Assistant - Saturdays

Workable (global search)108,016 open roles

Where
South Chailey, England, United Kingdom
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Your applicationOpen nowHospitality Assistant - SaturdaysWorkable (global search) · South Chailey, England, United Kingdom

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 44 days ago

Workable (global search) median: 7 days open

The posting

We are seeking a warm, friendly, and motivated Hospitality Assistant to join our friendly team based at Gradwell Park Retirement Village in South Chailey. This is a part-time position to work Saturdays, 9.30am - 3.30pm.

You will play a pivotal role in delivering exceptional customer service, creating a welcoming atmosphere, and ensuring our residents, visitors, and customers have memorable experiences.

Key Responsibilities:

  • Deliver food, beverage, and retail services to RVG standards, maintaining a clean, safe, and hygienic environment.
  • Provide residents and visitors with a warm and professional welcome, anticipating and meeting their hospitality needs.
  • Handle enquiries, issues, and complaints courteously and efficiently, escalating when necessary.
  • Work effectively as part of the village team to deliver high-quality service and build strong relationships with residents.
  • Contribute ideas for improving menus, services, and operational processes.
  • Support the achievement of food and beverage revenue targets using established systems and processes.
  • Maintain and update personal skills, accreditations, and knowledge of industry best practices.

Skills and Qualities:

  • Excellent customer service and interpersonal skills
  • Ability to work as part of a team and build strong relationships
  • Strong organisational and time management skills
  • Positive, energetic, and enthusiastic attitude
  • Willingness to learn, adapt, and embrace continuous improvement

Values We Live By:

  • Age Well – Supporting residents to live their best lives
  • Community – Building a sense of belonging
  • Keep Improving – Always seeking better ways to work
  • Invest Wisely – Making responsible choices
  • Planet Positive – Reducing our environmental impact
  • One Team – Supporting each other to succeed

Experience and Qualifications:

  • Job-related experience desirable but not essential
  • Up to 1 year of general work experience delivering to standard

Why Join Us: At RVG, you’ll be part of a team that values your contribution, supports your growth, and celebrates achievements while making a real difference to residents’ lives.

​If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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