The posting
ABOUT US
Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.
WHO WE ARE
People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization, and our people have the opportunity to provide feedback into all areas of the organization.
We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives.
THE OPPORTUNITY
Job Class
Non-Union
Department
HUB Digital Learning & Training
Location
Hybrid Remote - 2 Carlton Street, Toronto ON
Status
Full-Time, Permanent
Pay Rate
52,800.62 per annum
Vacancy Number
HUB-NU26-53
Number of vacancies
1
Available
Immediately
Hours/Shifts
Mon-Fri 9am-5pm
Schedules may change depending on operational requirements
Travel to Springboard locations and community partner sites is occasionally required.
An exciting opportunity for an experienced community builder who is committed to making meaningful
impacts through innovative technology.
Springboard’s Community Learning HUB (HUB), our digital learning platform launched in 2009, promotes health and inclusion for youth and young adults. Supporting over 250 schools, social service organizations, and Springboard staff, the HUB reaches thousands of participants annually across Canada.
The HUB’s Learning & Training Coordinator is responsible for supporting curriculum development and training for Springboard’s HUB digital learning initiatives. Reporting to Supervisor, Community Learning HUB, the main responsibilities of the Learning & Training Coordinator include: the curriculum development of digital learning modules; implementing HUB module curriculum standards including Journals, Workbooks, and Facilitator Guides; facilitation of Orientation webinars for platform introduction and Discovery webinars to showcase our learning modules; facilitation of youth justice site-specific agency trainings; and general facilitator onboarding and support. Working collaboratively with the HUB’s cross-functional team of web developers, designers, and community outreach leads, the Learning and Training Coordinator supports our module development and training process, along with coordinating professional development initiatives for HUB’s Community of Practice.
Requirements
WAYS YOU CAN CONTRIBUTE
- Facilitator Engagement and Training – Build relationships, oversee multiple partnerships, respond to facilitator/partner agency needs. Engage, educate, lead and inspire others to improve their work with marginalized populations. Schedule and coordinate facilitator engagement and training activities, along with maintaining resources and training evaluation materials.
- Curriculum Research & Development - Research best practices in adult and/or youth education, transformative learning, and participatory learning methods to support curriculum for HUB learning content. Prepare literature reviews outlining relevant background information and key learning outcomes for module development. Oversee creation of learning materials for HUB in alignment with HUB standards for modules, journals and facilitator guides
- Online Community of Practice – Advocate and promote HUB, respond to questions and communicate future goals for HUB, and support with the creation of professional development opportunities for HUB’s Community of Practice. Compile feedback regarding HUB platform efficacy and improvements, and work collaboratively with the cross-functional team to address.
- Communications and Marketing – Creative thinking about relevant topics for HUB facilitators. Identifying key stakeholders and partners to help expand HUB brand. Planning and coordinating work flow and projects.
- Confidentiality – Identify and handle confidential materials and matters as per organizational policies and procedures and legal standards. Be cognizant of the sensitive nature of all Community of Practice members, clients, and site information that is processed routinely.
WHO YOU ARE
Education/Experience
- Post-secondary education in adult and/or youth education, social work, public health, the social services sector, or a combination of related education and experience in those fields
- 2+ years of experience in training, facilitation, adult and/or youth education, curriculum writing, or other related non-profit work experience
- Demonstrated ability to create and deliver high quality training programs such that the subject matter is being delivered in a supportive environment
- Experience compiling research and best practices on a topic to create engaging learning content with strong evidence-based frameworks
- Excellent presentation, verbal and written communication skills including ability to conduct presentations in large groups
- Proficiency in computer applications for organizing and creating documents, such as Word, Excel, Dropbox
- Proficiency with computer applications that increase engagement and communication such as PowerPoint and Zoom
- Initiative, a strong sense of motivation and strong work ethic
- An aptitude for problem solving, researching and analyzing information and clearly communicating the results to a variety of users
- Ability to contribute to projects and partnerships from an anti-oppressive framework
APPLY
Thank you for your interest in working with Springboard. Please submit cover letter and resume in one document. Employment requires satisfactory VSS, references and proof of education.
Deadline for the internal applications is September 29, 2026. The deadline for the external applications is October 6 2026 Only selected candidates will be contacted.
Resumes received after the above-stated deadline will be considered at the discretion of the hiring supervisor. No phone calls please. Thank you for applying.
AI in our Hiring Process: We use an application tracking system with AI-assisted tools to help us stay organized and review applications efficiently. While technology supports the process, it never replaces human judgment. Every application is personally reviewed by the hiring manager, and all hiring decisions are made by people — not AI.
Springboard values the diverse skills and experiences and is committed to an inclusive and accessible environment. Accommodations are available throughout the recruitment process upon request.
Benefits
Why Join Springboard?
- Be part of a mission-driven, inclusive organization that values people and impact.
- Comprehensive benefits package and pension plan.
- Access to training, mentorship, and career development opportunities.
- A dynamic team environment focused on learning, growth, and making a difference.
- Active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities.
