Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 154 days ago

Implementations Manager

Workable (global search)108,016 open roles

Where
United States
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowImplementations ManagerWorkable (global search) · United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 154 days ago

Workable (global search) median: 7 days open

The posting

Join our innovative team at ECFX, a company at the forefront of transforming the legal industry through technology. ECFX Notice automates the processing of Electronic Court Filing notices. The client success team has an impressive record of excellent client service, and we are looking for another star to join the team.

The Implementations Manager drives the successful deployment of ECFX Notice from kickoff through go-live and sustained adoption. This role combines project leadership, client partnership, and cross-functional coordination to deliver implementations on time, within scope, and at a consistently high standard.

What You’ll Do

  • Own end-to-end implementation projects, delivering against timeline, scope, budget, and quality targets
  • Serve as the primary client point of contact, providing status updates, managing expectations, and proactively resolving risks and issues
  • Lead discovery to understand client workflows and success criteria; translate needs into a structured implementation plan
  • Partner with internal technical teams to configure and validate ECFX Notice to meet client requirements
  • Plan and deliver client onboarding and training to drive adoption and self-sufficiency
  • Maintain accurate project documentation (requirements, decisions, plans, and status) to ensure alignment and continuity
  • Identify and recommend relevant add-on products in partnership with Sales and Customer Success
  • Drive continuous improvement by identifying process gaps, standardizing best practices, and improving operational efficiency
  • Communicate implementation progress internally and escalate risks proactively to ensure a seamless client experience

Requirements

  • Bachelor’s degree in Business, Information Technology, or a related field (advanced degree a plus)
  • 5+ years of project management experience, ideally delivering SaaS implementations
  • Working knowledge of the legal technology ecosystem; familiarity with docketing and document management systems (DMS)
  • Strong client-facing communication skills with the ability to build trust across technical and non-technical stakeholders
  • Demonstrated ability to lead cross-functional teams and manage multiple concurrent projects
  • Ability to translate complex needs into clear plans, milestones, and actionable steps
  • Highly organized and detail-oriented, with strong documentation habits
  • Comfortable operating in fast-paced, evolving environments; proactive problem-solver with sound judgment
  • Customer-first mindset and a track record of delivering high-quality client experience
  • Experience with implementation/project tools (e.g., Jira, Smartsheet) and CRM platforms (e.g., HubSpot) required; experience with documentation tools (e.g., Confluence) preferred

Benefits

  • Compensation: Annual salary of 100000-115000 USD/year
  • Remote Flexibility: A fully remote role accommodating every US time zone, Hawaii included.
  • Work-Life Harmony: Embrace flexibility with our supportive approach to working hours.
  • Comprehensive Coverage: Enjoy a suite of insurance options covering health, dental, vision, and life.
  • Discretionary Time Off: We recognize the importance of maintaining a healthy work-life balance. Our innovative approach to time off includes a discretionary time off (DTO) policy. This means that, in addition to scheduled vacations and holidays, employees can take unplanned time off when needed, subject to supervisor approval. We understand that life happens and trust our team to manage their time effectively.
  • Employee Stock Options/401K: Opportunity to participate in the company stock option and 401K plan
  • Join the ECFX family to be at the forefront of legal industry innovation. Here, we're not just creating software but laying the tracks for a more streamlined, accessible legal framework.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.