Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 166 days ago

Infra Support Engineer

Workable (global search)109,826 open roles

Where
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowInfra Support EngineerWorkable (global search) · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 166 days ago

Workable (global search) median: 2 days open

The posting

Infra Support Engineer – GMI Global Infrastructure Team

Preferred Location: - Taiwan - Malaysia

Responsibilities: - Provide first and second-line technical support to customers for AI Infrastructure, including GPU/CPU nodes, networking, storage, orchestration, and platform services. Support is delivered via ticketing systems, emails, Slack, or other messaging platforms. - Support GPU cluster delivery, including system provisioning, image deployment, network validation, BIOS/firmware updates, and GPU driver/runtime installation. - Monitor system health and service-level indicators using alerts and dashboards; respond to alerts 24x7 as scheduled. - Triage incidents by gathering context, verifying scope and impact, and following standard operating procedures and runbooks to perform immediate mitigations. - Escalate incidents to global SRE engineers with clear, concise incident notes and relevant logs/traces. - Maintain incident logs, update status pages, and communicate timely updates to stakeholders during incidents. - Perform routine operational tasks such as log checks, health checks, capacity checks, and simple automated fixes. - Participate in postmortems and contribute actionable follow-ups to reduce recurrence of incidents. - Help maintain and improve standard operating procedures (SOP), run periodic runbook validation, and document new procedures. - Work collaboratively with developers and SRE teams to improve system reliability.

Qualifications: - Bachelor’s degree in Computer Science or a related field. - Over 2 years of experience in IT operations, server administration, SRE, DevOps, or technical support. - Hands-on Linux experience, including shell, kernel, and log management. - Basic networking knowledge, including TCP/IP, DNS, HTTP, and VLANs. - Familiarity with monitoring, alerting, and logging tools such as Prometheus, Grafana, and AlertManager. - Experience with Nvidia GPU infrastructure and Kubernetes. - Comfortable collecting diagnostics, reading logs, and interpreting traces. - Strong troubleshooting mindset and ability to follow runbooks under pressure. - Excellent written and verbal communication skills for customer-facing incident handling. - Willingness to work shifts and participate in on-call rotations. - Bilingual in English and Chinese.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.