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Open nowPosted 159 days ago

Ing. Soporte en Sitio | Ciudad Juárez

Workable (global search)107,990 open roles

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Ciudad Juárez, Chih., Mexico
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Your applicationOpen nowIng. Soporte en Sitio | Ciudad JuárezWorkable (global search) · Ciudad Juárez, Chih., Mexico

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 159 days ago

Workable (global search) median: 6 days open

The posting

INGENIERO DE SOPORTE A USUARIOS | Ciudad Juárez

Empresa líder en soluciones tecnológicas busca Ingeniero de Soporte a Usuarios en Sitio para integrarse al equipo de TI, brindando atención directa a usuarios y asegurando la continuidad operativa de los servicios tecnológicos.

OBJETIVO DEL PUESTO

Brindar asistencia técnica a usuarios finales, atendiendo incidencias y solicitudes relacionadas con infraestructura tecnológica, con el propósito de habilitar y garantizar el correcto funcionamiento de los servicios de TI.

UBICACIÓN

  • Ciudad Juárez, Chihuahua C.P. 32695

HORARIO

  • Lunes a viernes: 08:00 a 18:00 hrs.

RESPONSABILIDADES

  • Brindar soporte técnico a usuarios (incidentes y solicitudes)
  • Realizar mantenimiento preventivo y correctivo de equipos
  • Gestionar inventario de activos de TI
  • Coordinar mantenimiento de hardware con proveedores externos
  • Ejecutar movimientos y control de inventario
  • Asegurar la disponibilidad de los servicios tecnológicos

Requirements

  • Ingeniería o Licenciatura en Sistemas o afín
  • Inglés intermedio (B2)
  • Experiencia mínima de 2 años en soporte técnico (TIC’s)

HABILIDADES TÉCNICAS

  • Sistemas operativos: Windows 10/11, Linux, macOS
  • Microsoft Office (incluye manejo de tablas dinámicas)
  • Active Directory
  • Configuración de VPN’s
  • Creación y administración de máquinas virtuales
  • Configuración de routers y switches (Cisco)
  • Mantenimiento de PCs y laptops
  • Cableado estructurado
  • Uso de CRM (SAP, NetSuite o similares)

Deseable:

  • Certificación ITIL
  • Certificación CCNA (Switching, Routing & Wireless)

Benefits

  • Sueldo bruto mensual: $21,000.0 - $23,000.0
  • Ayuda de comedor: $1,000.0 mensuales
  • Ayuda de transporte: $3,000.0 mensuales
  • Bono trimestral ligado a desempeño
  • Prestaciones de ley desde el primer día
  • Oportunidades de crecimiento profesional
  • Capacitación continua
  • Estabilidad laboral

Somos un empleador que promueve la igualdad de oportunidades. Valoramos la diversidad y fomentamos un entorno inclusivo para todos nuestros colaboradores.

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