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Open nowPosted 90 days ago

Inside Sales Representative

Workable (global search)108,016 open roles

Where
Clarence, NY, United States
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Your applicationOpen nowInside Sales RepresentativeWorkable (global search) · Clarence, NY, United States
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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 90 days ago

Workable (global search) median: 7 days open

The posting

Seal & Design is a family-owned company founded and headquartered in Clarence, NY with five divisions located across the U.S. and Canada. Our product line includes gaskets, o-rings, seals, molded rubber and plastics, die-cut foams, and many other products for a wide array of sealing applications. We provide superior products to our customers across many industries, including: Automotive, Medical, Military & Defense, Aerospace, Electronics, Power Generation, Hydraulics, and HVAC.

Seal & Design’s customer focused attitude allows us to exceed customers’ expectations. We are world-class.

To learn more about us visit www.sealanddesign.com and view our recruiting video at https://youtu.be/Bae9usXohso.

Pay: $60K - $70K

RESPONSIBILITIES:

  • Act as the primary contact for assigned customer accounts, ensuring responsive communication and a high level of customer service.
  • Partner with Account Managers, Strategic Account Managers, the Inside Sales Manager, and Outside Sales team to support account activities, customer requests, special projects, and administrative needs.
  • Accurately process sales orders and provide customers with final order confirmations.
  • Prepare and present quotes to customers, ensuring accuracy, timeliness, and alignment with customer requirements.
  • Manage assigned new business inquiries and coordinate appropriate follow-up.
  • Source purchased parts and raw materials to support customer quotes, orders and production requirements.
  • Create and maintain purchased part SKUs and related information in the operating system.
  • Proactively communicate order changes, delays, and updates to customers and internal teams.
  • Receive, document, and coordinate follow-up on customer complaints, including initiation of the RMA process when applicable.
  • Share relevant customer, order, and account information with internal departments to support efficient service and issue resolution.
  • Maintain accurate customer, order, and account information in internal databases and systems.
  • Follow all company safety, security, operational, and procedural requirements.

Requirements

  • Bachelor's degree and/or two (2) years related experience in a business-to-business setting
  • Proficiency working with business systems and Microsoft Office Suite
  • Strong attention to detail and accuracy
  • Solid mathematical and analytical skills
  • Excellent written and verbal communication skills
  • Strong organizational, problem-solving, and time management abilities, with the capacity to manage multiple priorities
  • Ability to work independently and collaboratively within a team environment
  • Adaptable, flexible and able to thrive in a fast-paced, dynamic setting

Physical Requirements:

  • Ability to function at a computer workstation sitting or standing for up to 8 hours per day

Benefits

  • 401(k) Profit Sharing
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
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