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Open nowPosted 9 hours ago

Intake Coordinator

Workable (global search)107,808 open roles

Where
Hayward, CA, United States
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Your applicationOpen nowIntake CoordinatorWorkable (global search) · Hayward, CA, United States
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Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted 9 hours ago

Workable (global search) median: 2 days open

The posting

At Best Home Health Providers Inc., we've gone from treating 10 patients to thousands of patients all throughout the Bay Area and beyond in just 6 years. We've won awards for our high-quality care with patients and continue to grow rapidly. At Best, you and the patients aren't a number.

Our mission is to ensure a smooth transition for patients returning home from medical facilities by offering expert guidance throughout their recovery journey.

Are you organized, people-focused, and passionate about helping patients get the care they need? Join our team as an Intake Coordinator and play a key role in guiding patients from hospital to home. You'll be the first point of contact for patients, families, and referral partners — coordinating care, verifying coverage, and setting the foundation for an excellent home health experience.

We value teamwork, empathy, and a commitment to high-quality service, all aimed at putting patients and their families at ease during their recovery. If you are passionate about making a positive impact in patients' lives and working in a supportive and family-oriented atmosphere, we encourage you to join us in providing exceptional home health care.

Please note that this is a Non-Exempt role at $22 to $25/hr.

Responsibilities

  • Evaluate referred patients and gather required documentation, including history and physicals and Face-to-Face verifications
  • Verify insurance coverage and obtain prior authorizations for home health services
  • Coordinate with hospital discharge planners, case managers, and clinical teams to support safe, timely transitions home
  • Interview patients and families to understand home needs and build a clear picture for the care team
  • Complete and maintain accurate referral records and intake documentation
  • Serve as a liaison between our organization, hospitals, and insurance providers
  • Track referral data, attend team meetings, and keep leadership informed of any delays in care
  • Perform other duties as required for patient services

Requirements

  • At least 18 years of age
  • High school diploma required; prior experience in medical administrative support preferred
  • Strong written and verbal communication skills, including a professional phone presence
  • Comfort with computers, data entry, and standard office software
  • A friendly, professional demeanor and a talent for building strong relationships with patients, families, and referral partners
  • Strong organization and the ability to juggle multiple priorities with ease
  • Reliable personal vehicle and valid driver's license

Benefits

  • Generous PTO Policy
  • Wellness Days
  • Paid Sick Days
  • Paid Bereavement Leave
  • Skills Training & Development
  • Company Social Events
  • Referral Bonus
  • 401(k) With A Company Match
  • Health Insurance (Medical, Dental, and Vision Options)
  • FSA
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