Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 66 days ago

Interior Designer & Sales Coordinator

Workable (global search)108,016 open roles

Where
Cape Town, Western Cape, South Africa
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowInterior Designer & Sales CoordinatorWorkable (global search) · Cape Town, Western Cape, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 66 days ago

Workable (global search) median: 7 days open

The posting

About Keen

At Keen, we don't just deliver services we embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands.

Keen helps some of the most exciting U.S. and international brands scale smarter by embedding expert teams that drive results across marketing, creative, customer experience, and sales.

About the Role

We're looking for an Interior Designer & Sales Coordinator to join a new to market interior design brand, where you'll play a key role in delivering an exceptional customer journey while driving consultative sales and long-term customer success.

This is not a traditional customer support or design role. You'll combine sales, customer success, relationship management, and interior design skills to create a premium, concierge-style experience for customers and business partners alike. You'll confidently guide customers through the design process, purchasing decisions, provide product and design recommendations, manage high-value relationships, and help customers get the most from their experience.

As the founding member of the team, you'll also contribute to building scalable processes, identifying customer trends, and providing meaningful insights that improve the customer experience and support business growth. We're looking for someone who enjoys taking ownership, solving problems, embracing technology, and making a measurable impact in a fast-paced environment.

What You’ll Do

  • Consult with customers on product selection, design preferences, and purchasing decisions.
  • Deliver exceptional customer experiences across video consultations, email, chat, SMS.
  • Guide customers through the sales journey and confidently convert enquiries into successful sales.
  • Build and nurture long-term relationships with both consumer and business customers.
  • Support and manage relationships with trade professionals and strategic business partners.
  • Deliver premium, concierge-style customer service throughout the entire customer lifecycle.
  • Assist customers with product information, installation guidance, troubleshooting, and post-purchase support.
  • Identify upselling and cross-selling opportunities while maintaining a customer-first approach.
  • Collaborate with AI-powered customer support tools and emerging technologies to improve efficiency and service delivery.
  • Analyse customer feedback, identify trends, and provide recommendations to improve products, processes, and the overall customer experience.
  • Partner with cross-functional teams to resolve complex customer issues and implement service improvements.
  • Help build, document, and improve customer success processes, playbooks, and knowledge resources.
  • Maintain accurate customer records and interactions within CRM platforms.
  • Act as a trusted brand ambassador, representing the business with professionalism and enthusiasm across every customer interaction.

Requirements

What We’re Looking For

  • 3+ years of experience in Sales, Customer Experience, Sales, Account Management, Retail, or a similar customer-facing role.
  • Proven success in consultative sales with the ability to confidently guide customers through purchasing decisions and close sales.
  • Experience managing premium customer relationships and delivering white-glove customer service.
  • Experience supporting both B2C and B2B customers.
  • Previous experience within Interior Design, Home Décor, Furniture, Luxury Retail, Lifestyle Brands, or related industries is highly advantageous.
  • A genuine passion for design, aesthetics, and helping customers create exceptional spaces.
  • Strong commercial awareness with the ability to balance customer satisfaction and business objectives.
  • Excellent written and verbal communication skills with exceptional interpersonal abilities.
  • Comfortable engaging with customers through video consultations and virtual appointments.
  • Strong analytical and problem-solving skills with the ability to identify trends and recommend meaningful improvements.
  • Tech-savvy with experience using CRM systems, AI-powered customer service tools, and modern digital platforms.
  • Highly organised with exceptional attention to detail and the ability to manage multiple priorities.
  • Self-motivated, adaptable, and comfortable working in a fast-paced, high-growth environment.
  • A proactive, entrepreneurial mindset with a passion for continuous improvement and taking ownership of outcomes.

Schedule & Location

  • The standard working hours for this role are 15:00 – 00:00 SAST.
  • This is a full-time, office-based role located in Salt River.
  • Monthly Transport Allowance or company transport provided

Benefits

Why Join Keen?

Join a collaborative, high-performing team where your growth is a priority. We invest in our people through ongoing learning, career development, an annual Professional Development Budget, and Birthday Leave to celebrate your special day.

Compensation

  • Competitive Base Salary
  • Medical Allowance
  • Attendance & Timeliness Bonus
  • Transport Allowance
  • Monthly Performance Bonus

Career Growth: High-performing team members have opportunities to progress into SME, Team Lead, QA, Operations, or Support roles

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.