Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 178 days ago

IT Manger/IT Technical Account Manager

Workable (global search)108,016 open roles

Where
Lahore, Punjab, Pakistan
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Manger/IT Technical Account ManagerWorkable (global search) · Lahore, Punjab, Pakistan

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 178 days ago

Workable (global search) median: 7 days open

The posting

Who We Are:

We are a privately owned leading Managed IT Services company (Managed Service Provider). Since 1997 we have specialized in providing managed IT services and managed security services for our clients. which are made up of small to medium-sized enterprises. We are looking for highly passionate individuals to join our team to help and drive the growth and success of our company.

Who You Are:

A seasoned IT professional who has experience working with consulting teams in an MSP environment and managing and supporting small to medium-sized clients. You stand out among other candidates because you possess strengths with key client relationship characteristics from communication to management of client support tickets, projects, schedules, and client KPIs. You have a proven track record of dealing directly with and taking full responsibility/ownership of client relationships and can easily evaluate the customer’s needs and work with ICE’s internal engineering teams to provide the right solutions.

So here is the Job:

This position will be located at our corporate offices in Lahore, Pakistan the Client Success Manager is responsible for working with our customer to understand the customer’s IT needs and building a strong relationship with the customer. The role requires the ability to pull detailed data, analyze it, and provide recommendations based on their understanding of the processes, people and/or system(s) they are working with. You will identify problematic areas and help implement strategic solutions. Work with ICE internal engineering teams to ensure that the customer’s IT infrastructure is secured and running based on customer’s organizational policies. You are the customer’s point of contact for everything regarding your customer, including all support services (desktop, network, and systems). Your professional disposition is always positive and you champion client success at all levels of the organization. Your job scope will fluctuate based on the customer’s business needs.

Requirements

Qualifications

  • 6-11 years’ experience (Ideally, 4+ yrs with a premier Business or Technology consulting company) and directly working with customers.
  • Bachelor’s Degree in computer science or 5+ years of exp. of BS/BA or Equivalent
  • Experience w/ ticketing & quotation Apps i.e., Connect Wise and QuoteWerks or similar
  • Experience in technical management, information analysis and of computer hardware/software systems
  • Proficient w/MS Office Suite, Project, Visio, Excel, PP, Outlook, Internet, and Intranet
  • Excellent organizational skills, multi-task and prioritize in a fast-paced office environment
  • Ability to exercise sound decision-making, good initiative, positive and upbeat attitude.
  • Attention to detail and high level of accuracy while performing job duties.
  • Maintain, organize documentation on file servers in a concise and methodically manner
  • Excellent overall communication skills, able to provide a high level of customer service.
  • Ability to work collaboratively and professionally with the customer, internally, vendors or others.
  • Ability to perform under pressure and can interact effectively with clients

Nice to Have

  • Proven track record of building/maintaining client relationships
  • Strong Data, CRM, Cloud or Digital project experience
  • Demonstrated Adaptability - Ability to drive forward in ambiguous environments
  • Experience working in regulated industries (E.g., Fin Serv, Healthcare, Life Sciences)

Benefits

Excellent company benefits including health insurance, PTO, 401(K) with company match and bonus plan.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.